Turning Lions into Lambs
Here’s the scenario: You smile as you unlock the front door of your store ready to greet the hordes of happy customers who will […]
Retail Technology
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The Sports Brand’s Guide to Fandom
[00:00:05] Phillip: Ben Jackson, welcome. [00:01:59] Ben Jackson: Thank you very much. [00:02:00] Phillip: Thanks for having me. Yeah. It’s a beautiful spot you’ve got […]
Does SalesRX Work? Real Client Reviews on Retail Sales Training Results
When retailers think about investing in sales training, the first question is usually: Does it actually work?
The data catalyst: Blended finance paving the way for climate AI solutions
Artificial intelligence (AI) holds great promise for climate innovation, but its effectiveness depends on access to diverse, high-quality data — something that can be difficult […]
Gen Z May be Digital-First, but They’re Also Fans of In-Person Retailing
If your mental image of Gen Z is a bunch of teenagers glued to their devices, you’re only half right: time has marched on, as […]
From jackets to a global brand: Giorgio Armani’s five-decade fashion legacy
It all began with the jacket. Giorgio Armani twisted and bruised the angular piece of clothing – tearing out the padding, adjusting the proportions, moving the buttons […]
Retail Technology
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Using AI to Surprise and Delight Shoppers
Artificial intelligence will generate holiday magic for consumers this year, as well as for the retailers and brands using it to improve customer experience (CX). […]
Beyond the Transaction: Why exceptional customer experience demands an exceptional network
In the hyper-competitive world of UK retail, customer experience is a true differentiator. At the same time as retailers are battling tight margins and rising […]