Retail Remix | How Tech Can Enhance In-Store Merchandising, Personalization and Service

Retail Online Training



Retail Remix | How Tech Can Enhance In-Store Merchandising, Personalization and Service


















Shoppers are looking for more immersive in-store experiences – from personalized attention to customization and convenient access to products. But crafting the perfect in-store experience means understanding what your customers expect and incorporating technology thoughtfully to empower both shoppers and associates. 

During this episode of Retail Remix, our host Alicia Esposito chats with Beth Warren, SVP of Marketing for Creative Realities, a company that helps brands select and implement the right in-store technology for their experience goals. The pair chat about the new era of store design and experience, and how brands can uncover new opportunities for innovation. Listen in to learn about: 

  • The importance of contextualization in retail;
  • How operational efficiency plays into the in-store experience; and
  • The unique role of content in influencing store behaviors.

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What is Retail Remix?

The rules of retail are constantly changing. Today, we’re in an exciting new era where brands can differentiate through experience and use technology to connect with customers in new and exciting ways. Retail Remix is a new podcast series brought to you by Retail TouchPoints, the industry’s leading source for news, insights and research for all things customer experience. Every week, we sit down with someone who is helping put a new spin on the retail experience. Hear from the top practitioners, analysts and innovators in retail, and see what new engagement opportunities await.

All audio, artwork, episode descriptions and notes are property of Retail TouchPoints, for Retail Remix, and published with permission by Transistor, Inc.

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Retail Online Training