How Retailers’ Wrong Sales Tactics Are Ruining Customer Impulse Buys and Considered Purchases
I walked into a store in California last year, and what seemed like thousands of mason jar candles were stacked on a glass fixture from […]
The Weekly Closeout: Dollar General taps store operations exec as PetSmart searches for a chief toy tester
Listen to the article 9 min This audio is auto-generated. Please let us know if you have feedback. It’s been another week with far more […]
How Advanced Supply Chains Support Better “Phygital” Customer Experiences
By: Guy Courtin Modern retail is a complex, interconnected world where online and offline experiences converge. Consumer expectations for convenience, variety and instant gratification—cultivated in fast-paced […]
How brands like Béis and Go-To cultivate, and keep, devoted brand fans
In a retail industry full of fierce competition and fleeting consumer attention spans, business owners, PR experts and marketers are working tirelessly to create the […]
Four Reasons Why Assurance Is More Critical Than Ever
Last September, Cisco completed its acquisition of Accedian (now part of Cisco). As a foundational component in the Cisco assurance portfolio, Accedian Skylight provides the […]
Why it’s Time Retailers Diagnose Feedback Fatigue
In the multichannel world of modern retail, the voice of the customer has never been louder. Amplified by social media, customers have become an authority […]
How Toy and Entertainment Brands are Adapting to Generation Alpha [Op-Ed]
Growing up, did you play with hyper-sexualized Barbie dolls, boys-only Thomas the Tank Engine trains, or slim, white Disney princesses? If so, you’re not alone, […]
Macy’s and J.C. Penney have two very different real estate strategies
Listen to the article 9 min This audio is auto-generated. Please let us know if you have feedback. In an era when the department store […]
[DECODED] Polymaths and Philosophers | Future Commerce
Phillip: [00:00:12] Welcome to Decoded by Future Commerce, presented this season by FERMÀT. Today, we’re tracing invisible threads that connect ideas and rivalries across continents […]
BookTok made me buy it: How TikTok is driving a book-buying renaissance
TikTok is often associated with viral dances, seductive cooking videos and travel vlogs, but it’s also quickly become the go-to destination for all things books. […]