Designing a Smarter Logistics Network: The Hidden Growth Lever Most New Brands Overlook
For emerging retail brands, logistics is often seen merely as a cost center, a function to be negotiated down, outsourced quickly or lightly automated just […]
Cold chain is the bottleneck in grocery ecommerce – but it doesn’t need to be this way
By Ross Hackney, Sales Director at Lowe Rental Grocery ecommerce is now firmly embedded in the way people shop, and the numbers continue to climb. […]
Do It Best stores replaces spreadsheets with no-code database and reaps rewards
Omnichannel Research shows as many as 95% of small retailers use spreadsheets to manage inventory. While spreadsheets are well suited for accounting and basic recordkeeping, […]
Retail Technology
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The Returns Blind Spot: Why Retailers Lose Customers After Checkout
Every holiday season, retailers pour resources into making their checkout experiences accessible. They audit shopping carts, test payment flows and ensure screen readers can navigate […]
How brands are leaning into romantic and anti-romance themes
In February 2025, the Los Angeles-based fashion brand Reformation launched a viral marketing campaign featuring former Saturday Night Live regular and comedian Pete Davidson as […]
Getting proximate: Reflections from the first year of 40 Communities
A little more than a year ago, Cisco announced our next big ambition: 40 Communities. The 10-year initiative is audacious by design: to work in […]
Rising Costs Reshape Canadian Retail Development
Canadian retail development is entering a new phase defined by higher costs, cautious consumer spending, and more sophisticated data-driven decision making. Those themes were front […]
Retail Technology
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Why audience-led events triumph over flashy ones
Retail marketers – and those operating beyond the sector – often fall into the trap of thinking too transactionally when using events to drive brand […]