Innovation, growth and reducing costs are top of mind for retailers – expert
As the speed of growth in online retailing across Australia and New Zealand eases after the Covid-driven boom, and as economic pressures take their toll […]
The Weekly Closeout: Primark plans a Manhattan flagship and Walmart expands pet offerings
Listen to the article 9 min This audio is auto-generated. Please let us know if you have feedback. It’s been another week with far more […]
Building Deeper Brand Loyalty and Engagement Through Direct Mail Marketing
With the internet in our pockets at all times and social media news feeds addicting us to scroll up to 4.8 hours a day, we’re […]
Anatomy of a Leader: Ken Otto, Redberry Restaurants
Ken Otto knows that to have a truly great company, one must lead by example. “I am committed to being respectful of how we interact […]
The Next Wave of Service Assurance: Driving Revenue and Customer Experience
Communications service providers (CSPs) are starting to think about service assurance in a new light, recognizing—and reaping—value from the technology beyond its baseline capacity to […]
The Impact of Product Return Entitlement on the Future of CPG Companies
For anyone who has ever worked in the service industry, “the customer is always right” is a motto so essential it borders on creed. But […]
Essential Strategies for Managing the Holiday Returns Wave
As we think back on the Olympic Games, it’s easy to marvel at the dedication and preparation that athletes pour into their training. That same […]
Building an AI-Native Security Operations Center: Revolutionizing Your Cyber Defense
In today’s fast-paced digital world, cyber threats are evolving at an unprecedented rate. For business leaders, safeguarding their organization’s digital assets isn’t just a technical […]
What Sellers Need to Know
In the E-Commerce Business Loans: What Sellers Need to Know article, I defined an e-commerce loan, how it works, the pros and cons, and the […]
Why is Frasers Group building a shopping centre portfolio – and what is it doing with it?
Frasers Group is known for being one of the sector’s most prolific investors in retail brands, but it’s also quickly becoming a property giant. The […]