From Niche Product to Viral Sensation: How Bogg Bag Ventured into 1,900 Target Stores
If you’ve recently been to the beach, or maybe a kids’ baseball or soccer game, you’ve likely seen a Bogg Bag. Known (and loved) for […]
Hanna Andersson’s Secret Digital Sauce: Personal Shoppers and a Relentless Focus on the Customer
The decision to close all its stores in 2020 could have been seen as a rare failure for beloved childrenswear brand Hanna Andersson. But instead, […]
Not Ready For AI? Time To Lay The Groundwork
Our recent Cisco AI Readiness Index, found that only 13% of organizations report themselves ready to capture AI’s potential, even though urgency is high. Companies […]
Kate Fannin: “We Should Measure ROE — Return on Experience”
Kate Fannin: “We Should Measure ROE — Return on Experience” Brian: [00:01:53] Hello, and welcome to Future Commerce, the podcast at the intersection of […]
Interview: Kenji – How the British plushie retailer plans to make a name for itself
Kenji may not be a household name right now, however its plushies and stationery ranges will look familiar to many UK shoppers. The East Asian-inspired […]
Shoe retailer Clarks overhauls digital, in-store platforms with big ROI rewards
Clarks, a 200-year-old global shoe retailer, needed an IT infrastructure rehaul given a monolithic commerce platform. It made a successful digital transformation with the help […]
Click, Connect, Convert: How Live Events Integrate with Omnichannel Retail Strategies
With retail sales bouncing around as the UK economy chugs along, marketers in the sector are seeking the best way to keep their customers happy […]
Holiday Shopping Trends and Payments Innovations: Experience as Competitive Advantage
As the holiday shopping season approaches, retailers face increased pressure to facilitate a seamless and secure shopping experience. This is an opportunity to not only […]
Shippit & Fluent Commerce boost Freedom Furniture’s fulfilment in Australia & NZ
In an era where consumer expectations are sky-high and rising, Australian and New Zealand retailers are under pressure to deliver faster, more efficient last-mile logistics. […]
Five ways to implement a seamless omnichannel experience | News
Startup growth specialist Daniel Groves explains how to meet today’s shoppers’ expectations of effortlessly moving between online and in-store shopping and enjoying the same level […]