Amazon Unveils Gen AI-Upgraded Alexa, Adds Service to Prime Member Benefits
It’s been 10 years since Amazon first introduced its friendly voice assistant Alexa, following in the footsteps of Apple’s Siri (2011) and followed itself by […]
The Blueprint for AI-Driven Connectivity
The internet ecosystem is in constant transition, and with that evolution comes changing dynamics and shifts across the value chain. internet hubs and interconnects have […]
Walmart’s Latest ‘Adaptive Retail’ Adventure: Immersive Gaming + Commerce
Last summer, Walmart executives coined a term to describe retail’s new era: “Adaptive Retail.” Simply put, Adaptive Retail is any commerce experience that brings consumers […]
Retail crime: How Tesco, Primark and more are making shopfloors safer
Labour’s highly anticipated Crime and Policing Bill, which includes tougher laws on retail crime, was put before Parliament this week. The bill, which was welcomed […]
The CX paradigm shift: How AI is powering customer-first experiences
The shift to a customer-first experience from static models is fueled by the integration of advanced AI. But for brands to successfully navigate this transition, […]
How Retailers can Build Their Fan Base with Frictionless Research Strategies
Generative AI (gen AI) is poised to unlock between $240 billion and $390 billion in economic value for retailers, according to McKinsey. Currently, those retailers […]
Athleisure Faceoff: How Lululemon, Vuori, Alo and Fabletics are Making Their Case to Consumers
For decades the world of sports apparel was dominated by a few big names — Nike, Adidas, Puma — with newer upstarts like Under Armour […]
How Patagonia’s repairs program drives loyalty and customer advocacy
Listen to the article 7 min This audio is auto-generated. Please let us know if you have feedback. Most retailers want customers to buy more […]
Saks Global’s vendor trouble hints at financial vulnerability
Listen to the article 7 min This audio is auto-generated. Please let us know if you have feedback. A Valentine’s Day memo to Saks Global […]
How Going Headless Helped Uplift Desk Elevate Ecommerce Creativity and Performance
Consumers today expect immersive, content-rich ecommerce sites, yet if a site takes longer than four seconds to load, 63% of shoppers will abandon it altogether. […]