How Retailers Kill Customer Loyalty at Checkout
Retailers spend countless hours and resources training frontline teams to handle difficult customers. But who’s addressing the increasingly common phenomenon of employees who’ve become emotionally […]
Sink or Swim: How Digital Transformation will Determine Company Success (or Failure) in 2025
As we move into 2025 and reflect on the learnings of the 2024 holiday season, customer loyalty – and the risks of losing it – […]
Inside Gordon Brothers’ ‘Asset-Light’ Strategy to Rejuvenate the Laura Ashley Brand
Gordon Brothers is most commonly known for its work helping companies through bankruptcy, handling things like restructuring, financing and asset liquidation. But recently, a lesser-known […]
Walmart, Starbucks, Nike: Making sense of China’s latest retail sales numbers
At the Pang Dong Lai supermarket chain, based in China’s north-central Henan Province, both customers and employees are treated like royalty. No deviation is allowed […]
Where the fight against retail crime goes in 2025
Listen to the article 10 min This audio is auto-generated. Please let us know if you have feedback. Retailers are starting off the year with […]
A Pragmatic Guide to Building a Global Retail and Ecommerce Content Strategy
In the highly competitive world of retail and ecommerce, brands must deliver personalized and relevant customer experiences to stay ahead. Tailoring product descriptions, marketing campaigns […]
The State of Canada’s Fitness Industry
As the world emerges from the pandemic crisis, the fitness industry is finding itself at a pivotal crossroads. The global health emergency forced gyms, studios, […]
Sustainability 101: What are life cycle assessments?
Do you feel a bit lost when people refer to certain environmental sustainability topics and aren’t sure where to start when it comes to learning […]
Pacvue Co-founder on How to Avoid the ‘Shiny Penny Effect’ with AI and Retail Media
Anyone who’s ever been to CES will tell you, it’s a biiiggg trade show. While a lot of the action happens on that vast trade […]
Unlocking AI’s Potential for Retail Advertising
In an increasingly fast-paced advertising landscape, AI is no longer a futuristic concept — it’s here and a present-day necessity, giving those who use it […]