The Infrastructure of a Floating City: AIDA Cruises’ CX-Led Digital Transformation
Your first impression onboard an AIDA cruise ship was different from mine. Yours was taking in the serenity of the scenery: navy blue waters meeting […]
Retail Technology
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How to Use Transaction Data to Drive Retail Intelligence
The retail landscape is evolving rapidly, and businesses that fail to adapt risk falling behind. One of the most underutilized yet powerful assets available to […]
Cisco and Generation are scaling AI-powered pathways to employment
As AI reshapes industries and redefines how work gets done, the question of who benefits and who gets left behind has become one of the […]
Retail Technology
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How Cisco CX scaled AI without sacrificing security or cost
Discover how Cisco Customer Experience (CX) leveraged AI-ready infrastructure—including networking, compute, and observability—to secure sensitive data, control costs, and maximize ROI on agentic AI workloads. […]
Retail Technology
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Non-Obvious Patterns in Building Enterprise AI Assistants
Lessons from building production AI systems that nobody talks about. The conversation around AI agents has moved fast. A year ago, everyone was optimizing RAG […]
Retail Technology
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Powering MWC Barcelona – Building a Unified SOC and NOC with Splunk in Record Time
Mobile World Congress (MWC) Barcelona is one of the most demanding environments for network and security operations. With thousands of attendees, unmanaged devices, and applications interacting in […]