Exclusive Q&A: B2B Cruise Retail Player Comes Ashore to Support Resort-Based Luxury
Stacy Shaw wants to make it very clear that Starboard Group is specifically in the business of vacation retail, as opposed to the broader travel […]
Agentic Ghettos: When Silicon Meets Sapiens
Brian: [00:02:12] Phillip, tell me a little bit about your experience with Salesforce Agentic commerce tools. Phillip: [00:02:17] Do you mean my lack of experience […]
Five Trends Poised to Shape the Future of Digital Experiences in 2025
As digital experiences have evolved over the past few years, personalization and emotional connection have become central to customer engagement strategy for companies. According to […]
Tracee Ellis Ross on Innovation, Team Building and Why ‘Challenge’ Marketing is Broken
Actress Tracee Ellis Ross started building her vision for Pattern Beauty while starring on the sitcom Girlfriends, but it was her lifelong experience as a […]
Inside Best Buy’s 5-Year Effort to Evolve with Today’s Consumer
One of the core values of Dick Schulze, Founder of Best Buy, was “learning from challenge and change” — a prescient insight from a retail […]
Curbing the $890 Billion Return Problem: Proactive Solutions for Retailers
With the holiday season just concluded, the challenge of managing merchandise returns is a reality for many retailers. According to the latest data from the […]
2025 Trends: AI Continues its Rise, Tariffs’ Uncertain Impact, Circular Commerce Blossoms
[Editor’s note: I sat down with the folks at PAN, our co-host for an exclusive event that will take place Monday, Jan. 13 from 6 […]
Why David’s Bridal’s New Media Network is Key to its Post-Bankruptcy Future
Most product categories have several pillar retailers that rule the vertical. Think about apparel, furniture, grocery and even more niche segments like home improvement, crafting […]
Supplier Diversification, AI Readiness, and Circularity Top Supply Chain Priorities for 2025
One effect of the global pandemic was the elevation of supply chain management from a back-office business function to a C-level strategic priority. As we […]
Malls’ New Success Strategy: Attracting Gen Zers Hungry for Social Contact
Malls are coming off the holiday season on a high. Despite years of stories about the demise of the shopping center, consumers ventured to the […]