5 reasons why gamified loyalty programs fail
Marketing Retailers often underestimate the complexity of gamification, and how hard it is to capture and hold consumer attention. This leads to mistakes that cause […]
What Saks Global’s bankruptcy means for vendors
Listen to the article 6 min This audio is auto-generated. Please let us know if you have feedback. Low inventory due to unpaid invoices and […]
Lacoste’s next serve: Inside the brand’s big Australian push
Lacoste is no stranger to Australian wardrobes, but 2026 marks the start of a far more ambitious local push. Under the stewardship of distributor Accent […]
HBFace: Embracing Resilient Beauty Philosophy
Toronto-founded beauty brand HB Face is positioning its business around a founder-led philosophy of “Resilient Beauty” on Blue Monday, linking its operations and brand identity […]
Why most brands lose their best BFCM customers and how to fix it in 2026
Customer Service Your best customers from 2025? They’re already out there. You just need to make sure they’re not invisible the next time they show […]
From the NRF Show Floor – My Top 10 Retail Tech Companies to Watch in 2026
NRF left me energized about where retail is headed. As I met with industry leaders and partners, what stood out wasn’t just innovation for innovation’s […]
Rhode’s bet on Mecca: the ultimate strategic move
Rhode’s decision to launch in Australia and New Zealand with Mecca, rather than simply extending its partnership with Sephora, is not just a distribution choice; […]
Toys R Us Closes Final British Columbia Store in Langley
Toys R Us has closed its final remaining store in British Columbia, bringing an end to the iconic toy retailer’s physical presence in the province. […]
Always-On Retail: How MVNOs are Solving the Multi-Location Connectivity Challenge
When the network goes down, so does your business. In today’s cashless, cloud-connected retail environment, a single network outage can halt store operations. Point-of-sale (POS) […]
How agentic AI is powering operational agility in retail
AI Looking ahead, agentic AI will power a new wave of adaptive retail where D2C, social and just-in-time commerce converge. These models close the gap […]