Brian Higgins, chief customer experience officer at Verizon, offers insight on Verizon’s CX strategy and what makes for a rewarding, compelling customer experience. Jan. 21, […]
New Zealand entrepreneur Emma Lewisham is setting out to change the course of the beauty industry with her eponymous brand. After forging a successful corporate […]
By J.C. Williams Group November retail sales in Canada brought a mixed bag of results, with overall sales up 1.8% year- YOY, according to Statistics Canada. However, […]
Some 2025 retail design trends are easy to predict; for example, it’s a good bet that artificial intelligence (AI) will play a starring (or at […]
In November, REI reached out to 4,800 people with an email to let them know they would never be able to make another return due […]
For brands aspiring to prioritize a truly human-centric approach, adopting an agile mindset that is rooted in deep understanding of consumer preferences is paramount. Jan. […]
Listen to the article 9 min This audio is auto-generated. Please let us know if you have feedback. As President-elect Donald Trump’s second administration approaches, […]
Aeon Mall, Japan’s biggest mall operator and an increasingly influential one throughout Southeast Asia, has turned in another record quarter for operating revenue, but not […]
Priority Software is transforming how small and medium-sized retailers manage their operations, offering a robust ERP-backed solution that centralizes retail management, point-of-sale (POS), and e-commerce […]
