Lululemon Faces Leadership Changes Ahead
Chip Wilson, the Founder of lululemon athletica inc. and one of the retailers’ largest shareholders, says the company’s board has failed at succession planning and […]
Building Safer Retail Workplaces: AI, Mental Health and Heat Safety
Workplace incidents including injuries, illnesses and near-misses cost U.S. companies $50.87 billion annually, according to recent research from Liberty Mutual Insurance, making preventative safety programs […]
Bots, AI agents and IVRs: Why responsible AI is the next CX differentiator
AI The future of AI in retail voice channels will be defined by who earns and keeps customer trust. Photo: Adobe Stock December 9, 2025 […]
Saks Global is stuck | Retail Dive
Listen to the article 12 min This audio is auto-generated. Please let us know if you have feedback. Since cobbling together $2.7 billion to acquire […]
How China turned milk tea into a domestic powerhouse and global export
On any given afternoon in a Chinese commercial district, it’s hard to miss the presence of a milk tea shop. Whether it’s a premium chain […]
Mic Mac’s New Retailers Enhance Shopping Experience
The stars are aligning these days for Mic Mac Mac Mall in Dartmouth, Nova Scotia, Atlantic Canada’s largest enclosed shopping mall, located in the Halifax […]
The AI winter is coming and retailers need a plan
AI To navigate the AI winter and emerge stronger, retailers should invest in automation that has already proven operational value. This is a time to […]
How to Develop Retail Managers From Within
Your store manager is buried. They’re unpacking boxes at 6 AM, fixing the display that nobody else can seem to get right, covering a call-out […]
“You can’t scale chaos”: Leadership lessons from Cachia’s Leah Betts
Leah Betts has spent her entire life in and around fashion, growing from a kid playing hide‑and‑seek in fabric rolls to the co‑owner and director […]
The Ultimate Guide to Savings, Quality, and Everyday Wellness
Cyber Week is officially in full swing, and this year, Walmart’s Personal Care Deals are among the most impressive we’ve seen. From high-end electric toothbrushes […]