Using AI to Surprise and Delight Shoppers
Artificial intelligence will generate holiday magic for consumers this year, as well as for the retailers and brands using it to improve customer experience (CX). […]
Beyond the Transaction: Why exceptional customer experience demands an exceptional network
In the hyper-competitive world of UK retail, customer experience is a true differentiator. At the same time as retailers are battling tight margins and rising […]
Shodan Case Study on Ollama
The rapid deployment of large language models (LLMs) has introduced significant security vulnerabilities due to misconfigurations and inadequate access controls. This paper presents a systematic […]
Skullcandy Gains Access to First-Party Customer Data with Post-Purchase QR Code Solution
Like many brands that have been sold primarily through retail and wholesale channels, headphone and gaming brand Skullcandy had few opportunities to create direct connections […]
Will retailers’ ‘dystopian’ anti-theft tech prevent crime?
With retail crime continuing to soar, UK retailers are rolling out more anti-theft technology than ever. Sainsbury’s has now joined the ranks, beginning an eight-week […]
Five Practical Reasons RTA Cabinets Make Sense for U.S. Homeowners
If you care about value, timeline, and design flexibility, Ready-to-Assemble (RTA) cabinets are worth serious consideration. They’ve moved far beyond their old reputation as “cheap […]
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Tackling the Biggest Retail Cybercriminal Threats: Scattered Spider and Beyond
Organized crime groups pose a significant threat to the retail sector by exploiting system vulnerabilities to gain access to sensitive customer information and disrupt business […]
In-Demand Skills for the Modern Network Engineer
How can I make sure my skills stay relevant in my industry? What skills are most in-demand for the job I have now – and […]
Fashion rental service Nuuly designs deeper customer-first experience
E-commerce Nuuly, a clothing subscription rental subscription service, expands partnership with Recurly to drive a more rewarding customer experience, growth and launch new markets. Image: […]