When AI Answers Everything, Loyalty is Your Brand’s Insurance Policy
Imagine typing “best summer dresses for wedding under $150” into Google and instead of the usual list of links, you’re presented with an AI-generated summary. […]
AI Agents for Network and Security: Expectations vs Reality
In this article, we examined engineers’ expectations regarding AI agents for networking and security, as well as the availability of commercial and open-source AI agents […]
The Evolution of Marketplaces and the Impact of Agentic AI for Retailers and Ecommerce
Marketplaces have been redefining retail for more than two decades, but we are now at a major inflection point. Just as the rise of ecommerce […]
How Currys is bolstering its repair and refurb business
Despite existing for over a decade, not everyone is familiar with Currys repair centre. Based in Newark, Nottinghamshire, the site specialises in repairing, refurbishing and […]
The Data Governance Strategy Retailers Need to Prepare for Gen AI
Retailers are moving fast to incorporate generative artificial intelligence (Gen AI) into every corner of their operations. However, there’s one major obstacle standing in the […]
How AI Agents are Reshaping Online Fraud Ahead of a Busy Holiday Season
During the back-to-school shopping rush, malicious AI agents took advantage of seasonal deals and promotional campaigns to gather valuable intelligence — learning customer behavior, probing […]
How Google is Helping Marketers Adapt to the First AI-Powered Holiday Season
The introduction of AI into online search is precipitating a massive shift in the way users navigate the web. In fact, since Google first introduced […]
Why automated customer service is bad for customer loyalty
AI Photo: Generated by AI. Adobe Stock. September 23, 2025 by Victor Cho — CEO, Emovid Retailers have spent years investing in automation — streamlining […]
Retail Technology
https://retailtechnology.co.uk/ Retail Technology Retail Technology RSS news feed RSS news feed en-gb Copyright 2025 Retail Technology RSS news feed Retail Technology 144 23 https://retailtechnology.co.uk/ https://www.retailtechnology.co.uk/images/logo_rss.gif […]
How Female Founders Are Shaping the Future of Retail
Women play an outsized role in the retail industry — not just as consumers, but as employees, innovators, and increasingly as founders. Women influence an […]