How Interest Rate Changes Affect the Profitability of Banking
The central bank determines its lending rates to banks based on economic conditions and inflation; lower rates encourage businesses and consumers to borrow, thus adding […]
Pave the Way for New Revenue with Transport Slicing Automation and Assurance
Excellence in service matters. Whether you are a mom-and-pop operation or a multibillion-dollar business spanning multiple industries, keeping customers happy and satisfied is essential. No […]
Follow the Muse | Future Commerce
Daniel: [00:00:00] I work for a fun brand. the whole point is to put a smile on someone’s face. So it’s just in general, the […]
How a robot named Tally is helping BJ’s boost the customer experience
BJ’s Wholesale Club is leveraging Simbe’s Store Intelligence platform to boost the customer experience and provide store associates more time to assist customers. The autonomous […]
AI vs. Human Engagement In Retail – Complementary Solutions To The Human Experience Of Shopping
 Recently, I moderated a fascinating discussion on AI and Human Engagement with a dozen of Rethink Retail’s Top Retail Experts. We started with the low hanging […]
Kate Spade CEO on creating social impact through collaboration
Liz Fraser is the CEO and brand president of iconic American accessories brand Kate Spade New York. Prior to her appointment in 2020, Fraser was […]
The Weekly Closeout: Beyond partners with X as Miniso pops up in Times Square
Listen to the article 10 min This audio is auto-generated. Please let us know if you have feedback. It’s been another week with far more […]
The Endless-ish Aisle | Future Commerce
Phillip: [00:00:00] The overarching philosophy of metamodernism in that the best way to deliver an experience is to engage in both culture and commerce. Right? […]
Cynergy BPO – How Tech and CX-Driven Customer Support is Changing the Retail Game
In the rapidly changing world of global e-commerce, the line between mere survival and genuine success increasingly depends on a company’s ability to integrate advanced […]
Changing the Narrative: Transforming Product Returns Into a Growth Opportunity
Changing the Narrative: Transforming Product Returns Into a Growth Opportunity Product returns are a core part of the customer journey. The digital and physical shopping […]