The Emotional and Spiritual Burden of Expense Management
Brian: [00:01:21] Hello and welcome to Future Commerce, the podcast about the next generation of commerce. I’m Brian. Phillip: [00:01:26] And I’m Phillip, and today […]
Booktopia may have collapsed, but here’s why bookshops are not endangered
At its height, Australia’s largest online bookseller, Booktopia, had a $2.4 million turnover, 5 million customers, and sold a book “every 3.9 seconds”. This week, […]
[Step by Step] The Open Source Business
Brian: [00:00:36] Hello and welcome to Step by Step, a podcast by Future Commerce presented by Shopware. I’m Brian. Phillip: [00:00:42] I’m Phillip and this […]
Retail reacts to landslide Labour victory: Currys, Iceland, AO and Majestic bosses welcome win
Retail bosses have welcomed the news that Labour won yesterday’s general election, putting an end to 14 years of Conservative rule. Iceland boss Richard Walker […]
Meghan Roach, President and CEO of Roots
With a strong background in the world of finance, Meghan Roach has been steering retailer Roots for the past four years in what she describes […]
VISIONS Live: Let’s Get Personal: Creating Connection in the Age of AI
Phillip: [00:00:08] Welcome [00:00:30] to VISIONS, a podcast by Future Commerce presented in partnership with Bloomreach, the personalization platform for commerce professionals, and BigCommerce and […]
Tailoring customer experiences in 2024: Going beyond basics
When used to build relationships with customers, surveys and opt-in management show that your brand cares about each individual’s experience. Customer experience has everything to […]
DTC is Going Back to Basics. And That’s a Good Thing
A quick confession: I love the mall. I love the more tangible entertainment and leisure aspects of it. Walking around aimlessly is calming and creates […]
Will that be Cash or Charge? Why What Happens at the Cash Wrap Counter Matters
“Will that be cash or charge” is a familiar line to a lot of us. Maybe not so much for anyone younger than Gen X, […]
M.M. LaFleur’s CEO on the brand’s evolution and relaunching a store fleet
Listen to the article 10 min This audio is auto-generated. Please let us know if you have feedback. “We wanted to put ourselves in front […]