Lush head of retail on its experiential retail plans for 2026
If there’s one thing Lush is known for, it’s experiential retail. Whether it’s bath bomb demonstrations in stores or one of its birthday parties – […]
Retail Technology
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The Infrastructure of a Floating City: AIDA Cruises’ CX-Led Digital Transformation
Your first impression onboard an AIDA cruise ship was different from mine. Yours was taking in the serenity of the scenery: navy blue waters meeting […]
Retail Technology
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Cisco and Generation are scaling AI-powered pathways to employment
As AI reshapes industries and redefines how work gets done, the question of who benefits and who gets left behind has become one of the […]
Retail Technology
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ASA makes first rulings following introduction of new healthy food and drink rules
The Advertising Standards Authority (ASA) has published its first four rulings following the new healthy food and drink regulations. The rules came in to effect […]
How Cisco CX scaled AI without sacrificing security or cost
Discover how Cisco Customer Experience (CX) leveraged AI-ready infrastructure—including networking, compute, and observability—to secure sensitive data, control costs, and maximize ROI on agentic AI workloads. […]
Retail Technology
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From smarter shelves to retail theatre: five in-store tech bets that are actually changing shops
Physical retail has spent years being told it needs to “catch up” with digital. That framing never quite rang true. The real story now is […]