The power of social media in ecommerce is palpable. Shares, recommendations and actual transactions on channels like Instagram and TikTok are indispensable ways to build […]
Toronto-based jeweller Lisa Gozlan plans to rapidly grow its retail presence across Canada. Co-founders Ryan and Lisa Gozlan recently opened two new locations—one at Square […]
Nearly 60% of store design teams say their top challenge is adapting store experiences to new shopper expectations, according to Retail TouchPoints research. But retail […]
When building a house, you start with a blueprint. Similarly, creating a meaningful customer experience begins with a map — a tool to visualize the […]
Shein has moved from its humble beginnings as a small player in the ultra-fast fashion world to a global juggernaut – reshaping the fashion market […]
As the retail landscape becomes increasingly competitive, ensuring that pricing feels fair and transparent has never been more vital. In an age when shoppers are […]
Over my last two decades as an HR leader, I’ve had a front-row seat to the evolution of work. Since 2020, that evolution has gone […]
Products in the beauty and hair care space made by (and for) Black consumers had long been scarce on major retailers’ shelves — a lack […]
Former Poundland boss Barry Williams was parachuted back onto the board of the discount chain late last month as owner Pepco looks to address its […]
The start of a new year is the perfect time for retailers to assess and re-evaluate customer experience strategies and where music fits into that […]
