A day in the life of LoveShackFancy founder Rebecca Hessel Cohen
In 2013, Rebecca Hessel Cohen, a former fashion and beauty editor for publications like Cosmopolitan and Glamour, decided to turn her love of all things […]
Small business isn’t quitting checks
Each year, the smallest U.S. companies — solo practitioners, landscapers, dog walkers or those with a few employees — handle trillions of dollars of payments […]
Social Media Shopping: Overcoming the Trust Gap
Social ecommerce is reshaping online retail, blending the reach of social media with the convenience of in-app purchasing. The premise is simple: instead of directing […]
Think Retail Marks 20 Years as a Key Player in Canadian Brokerage
Founded in 2005 by industry veteran Tony Flanz, Montreal-based Think Retail has spent the past two decades helping national and international retailers navigate the Canadian […]
Powering Up Security: How Cisco Helps Utilities Navigate NERC CIP Compliance
The electric grid is the backbone of our modern society here in North America. Ensuring its reliability and security is paramount, which is where the […]
Ensuring Supply Chain Due Diligence: Practical Steps for Preventing Human Rights Abuses
Since the enforcement of the Uyghur Forced Labor Prevention Act (UFLPA) began in 2022, U.S. Customs and Border Protection (CBP) has significantly increased its scrutiny […]
Retail is Finally Conversational, but Most Brands Aren’t Ready
For years, ecommerce has been stuck in a transactional rut. Shoppers type in a keyword, scroll through product grids, maybe filter a few options, and […]
When it’s Not the Customer: How Your System Drives Cart Abandonment
Cart abandonment is often blamed on user behavior such as distractions, hesitation, or second thoughts. But my experience working with high-load ecommerce enterprises shows that’s […]
How tariffs could lead to better customer experiences
Marketing Higher prices due to tariffs are likely, but brands that take this period of economic uncertainty to double down on their customer experience will […]
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