{"id":8579,"date":"2023-02-12T05:23:30","date_gmt":"2023-02-12T05:23:30","guid":{"rendered":"https:\/\/dmsretail.com\/RetailNews\/the-biggest-shopify-pos-updates-from-winter-23-2023\/"},"modified":"2023-02-12T05:23:30","modified_gmt":"2023-02-12T05:23:30","slug":"the-biggest-shopify-pos-updates-from-winter-23-2023","status":"publish","type":"post","link":"https:\/\/dmsretail.com\/RetailNews\/the-biggest-shopify-pos-updates-from-winter-23-2023\/","title":{"rendered":"The Biggest Shopify POS Updates from Winter \u201923 (2023)"},"content":{"rendered":"<p> <p><a href=\"https:\/\/dmsretail.com\/online-workshops-list\/\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-496\" src=\"https:\/\/dmsretail.com\/RetailNews\/wp-content\/uploads\/2022\/05\/RETAIL-ONLINE-TRAINING-728-X-90.png\" alt=\"Retail Online Training\" width=\"729\" height=\"91\" srcset=\"https:\/\/dmsretail.com\/RetailNews\/wp-content\/uploads\/2022\/05\/RETAIL-ONLINE-TRAINING-728-X-90.png 729w, https:\/\/dmsretail.com\/RetailNews\/wp-content\/uploads\/2022\/05\/RETAIL-ONLINE-TRAINING-728-X-90-300x37.png 300w\" sizes=\"auto, (max-width: 729px) 100vw, 729px\" \/><\/a><\/p><br \/>\n<\/p>\n<div itemprop=\"articleBody\">\n<p><span style=\"font-weight: 400;\">There\u2019s a lot to love about selling online and in-person. But brands still face a slew of challenges to do so effectively. Often, they need to use multiple tools to get the functionality required to effectively manage all aspects of their retail operation: inventory, staff, customers, payments, and sales.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">This year for the<\/span> <strong>Winter \u201923 Edition<\/strong><strong>,<\/strong><span style=\"font-weight: 400;\"> we\u2019re announcing solutions to help brands of all sizes consolidate their tech stack and do more with Shopify POS\u2014whether you want to bring mobile checkout to your stores, open shops in new markets, improve your inventory management processes, get tighter control over staff permissions, or supercharge your store\u2019s checkout.\u00a0<\/span><\/p>\n<div class=\"marketing-block marketing-block--light marketing-block--padded\">\n<p class=\"heading--3\">Explore Shopify POS launches and updates:<\/p>\n<\/div>\n<div class=\"marketing-block marketing-block--light marketing-block--padded\">\n<p class=\"heading--4\">Explore the Shopify Editions, Winter \u201923 hub<\/p>\n<p>This blog features just a few of more than 100 new products, features, and updates available to Shopify merchants. Visit the Shopify Editions, Winter \u201923 hub to discover them all and learn what they can help you accomplish today.<\/p>\n<p>Visit the Shopify Editions hub\n<\/p><\/div>\n<h2 id=\"1\">Sell anywhere your customers are with POS Go<\/h2>\n<p><span style=\"font-weight: 400;\">Meet <\/span><span style=\"font-weight: 400;\">Shopify POS Go<\/span><span style=\"font-weight: 400;\">\u2014our all-in-one POS device that lets you accept payments, close sales, and stay on top of your business everywhere.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Loaded with Retail OS\u2014Shopify\u2019s POS software\u2014POS Go lets you look up inventory, pull up customer profiles, and create a personalized shopping experience, all while in conversation with a customer. If your customer isn\u2019t ready to buy, you can <\/span><span style=\"font-weight: 400;\">email their pre-loaded cart<\/span><span style=\"font-weight: 400;\"> for them to decide later.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\"><\/p>\n<p><iframe loading=\"lazy\" title=\"Meet POS Go: the ultimate POS\" width=\"640\" height=\"360\" src=\"https:\/\/www.youtube.com\/embed\/z9FMroH4OUE?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe><\/p>\n<p><\/span><\/p>\n<p><span style=\"font-weight: 400;\"\/><span style=\"font-weight: 400;\">With POS Go, you can accept payments anywhere on the sales floor, without a separate card reader. Just use its integrated bar code scanner and card reader to scan items and let your customers tap, chip, or swipe their card or mobile wallet. Shopify Payments has 99.9% uptime, so you can reliably accept all major debit, credit, and mobile wallet payments, without worrying about your authorization network going down.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">You can also use POS Go to manage <\/span><span style=\"font-weight: 400;\">staff roles and access permissions<\/span><span style=\"font-weight: 400;\">, track store analytics, and view real-time inventory availability across multiple locations. The best part? Shopify POS seamlessly integrates with your online store, so you can get a complete view of ecommerce and in-person sales channels from Shopify admin.\u00a0<\/span><\/p>\n<p><meta charset=\"utf-8\"\/><\/p>\n<p class=\"text-center\">Explore POS Go<\/p>\n<h2 id=\"1\">Run up to 1,000 store locations<\/h2>\n<p><span style=\"font-weight: 400;\">Before today, brands with a Shopify site and a large network of retail stores had to integrate a third-party POS system with their ecommerce using costly or limited APIs. This resulted in fractured data and frequent manual reconciliations\u2014from inventory availability to customer purchase history and more.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Now, brands of all sizes can harness the power of Shopify to sell in person at more locations than ever. Shopify POS helps you run up to 1,000 physical stores and your ecommerce site, all from the one unified platform. You have one system of work and one source of truth for online and in-person sales channels\u2014no matter how big your business is.\u00a0<\/span><\/p>\n<h2 id=\"3\">Track your stock better with\u00a0more inventory states<\/h2>\n<p><span style=\"font-weight: 400;\">Inventory is always on the move. Shopify POS\u2019 inventory states help you to understand where your products are by providing quick insights into inventory availability. Inventory states in POS are a convenient way to see inventory quantities by location and availability when making a sale.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Now, Shopify POS displays the following inventory states across each of your store locations:\u00a0<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\">\n<strong>On-hand:<\/strong> The total units of inventory physically present at a store location. On-hand inventory is the sum of your available and committed inventory, minus unavailable inventory.\u00a0<\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\">\n<strong>Available: <\/strong><span style=\"font-weight: 400;\">stock that is available to be sold.\u00a0<\/span>\n<\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\">\n<strong>Committed: <\/strong><span style=\"font-weight: 400;\">Inventory that is not available to be sold because it has either been committed to a store transfer or is part of an order that\u2019s yet to be fulfilled.<\/span>\n<\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\">\n<strong>Unavailable:<\/strong><span style=\"font-weight: 400;\"> stock that is unavailable for sale\u2014whether it\u2019s sold out, or committed to an unfulfilled store pickup or online order.\u00a0<\/span>\n<\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\">\n<strong>Incoming:<\/strong><span style=\"font-weight: 400;\"> Inventory that is in transit from another store location. This inventory is not available to be sold until it has been received and its state is changed to Available.\u00a0<\/span>\n<\/li>\n<\/ul>\n<p><img decoding=\"async\" alt=\"inventory states on Shopify POS \" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/1246\/6441\/files\/inventory-states_6065631a-aa6d-4ca1-a954-0f03ba0bf8fe.png?format=jpg&amp;quality=90&amp;v=1676045982\" class=\"lazyload\"\/><\/p>\n<p><span style=\"font-weight: 400;\">Inventory states provide unparalleled insight into where your inventory is and if it can be sold, drastically reducing the risk of accidental overselling.\u00a0<\/span><\/p>\n<h2 id=\"4\">Keep control of growing retail teams with broader staff management<\/h2>\n<p><span style=\"font-weight: 400;\">Running a retail business at scale can surface concerns surrounding the management of sensitive information.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">To help, we\u2019ve added more granular staff permissions to let management get very specific when it comes to who is able to do what, and when. From limiting access to discount codes to restricting cash drawer access, you can configure the access to enable employees to complete specific tasks while ensuring they can\u2019t do anything that isn\u2019t required.\u00a0<\/span><\/p>\n<div class=\"marketing-block marketing-block--light marketing-block--padded\">\n<p><strong><span style=\"font-weight: 400;\">\ud83d\udca1 <\/span>PRO TIP:<\/strong> With Shopify POS, you can assign different roles and permissions and set boundaries on what store staff can do in your POS system without manager approval\u2014like changing a product\u2019s price or applying a custom discount to a sale.<\/p>\n<\/div>\n<p><span style=\"font-weight: 400;\">Along with enhancements to staff permissions, we\u2019ve also made improvements to attributing staff to sales during check out. Whether you offer commission-based incentives or are looking to measure staff sales performance, getting accurate information is key for reporting and payouts. Available now, we\u2019ve streamlined the workflow to display and add staff to sales, improving the accuracy of reporting to better track sales staff performance.<\/span><\/p>\n<h2 id=\"5\">Create seamless shopping experiences with a fully-customizable store checkout<\/h2>\n<p><span style=\"font-weight: 400;\">With Shopify POS, it\u2019s easier than ever to customize your checkout and offer a simpler, faster in-person checkout experience. Here are a few examples of how you can customize your Shopify POS checkout for maximum efficiency:\u00a0<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Save common line item fees like rush orders to your smart grid to speed up checkouts.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Give customers tipping and receipt options with the improved Customer View app.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Make receipts easier to understand and more customer friendly.<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">We\u2019re investing in making checkout easier and more flexible on Shopify POS. Create a store checkout that works with your workflows, rather than having to work around them.\u00a0<\/span><\/p>\n<h2 id=\"6\">Manage gift cards with ease from Shopify<\/h2>\n<p><span style=\"font-weight: 400;\">Gift cards get lost or forgotten all the time. With <\/span><span style=\"font-weight: 400;\">42% of consumers<\/span><span style=\"font-weight: 400;\"> reporting they spend more when they\u2019re using gift cards, unused gift card balances are a missed opportunity to increase basket size and build loyalty among existing customers. Now, it\u2019s easier than ever to search, accept, manage, and sell gift cards from Shopify POS.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">From a customer\u2019s profile, you can now see digital and physical gift cards they\u2019ve been issued, along with up-to-date card balances. If a customer loses or misplaces their gift card, you can resend a new one and deactivate the old one, all from Shopify.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">If you\u2019re issuing a new gift card, you can now choose between digital or physical cards from Shopify POS. This gives you the flexibility to issue refunds or store credit on digital gift cards to keep costs down and reserve physical cards for gifting.\u00a0<\/span><\/p>\n<h2 id=\"7\">Open stores in more countries around the world<\/h2>\n<p><span style=\"font-weight: 400;\">Brands that operate retail stores internationally often find themselves using multiple POS systems based on geographic availability. The result is maintaining multiple POS systems, each with their own integrations, requiring their own training, and offering an inconsistent customer experience.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">We want to take the pain out of running a global brand, which is why Shopify POS, Shopify hardware, and <\/span><span style=\"font-weight: 400;\">Shopify Payments<\/span><span style=\"font-weight: 400;\"> are now available in 14 markets, including Finland and Singapore.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Here are the countries where Shopify POS is now available:<\/span><\/p>\n<ol>\n<li aria-level=\"1\"><strong><span style=\"font-weight: 400;\">Australia<\/span><\/strong><\/li>\n<li aria-level=\"1\"><span style=\"font-weight: 400;\">Belgium<\/span><\/li>\n<li aria-level=\"1\"><span style=\"font-weight: 400;\">Canada<\/span><\/li>\n<li aria-level=\"1\"><span style=\"font-weight: 400;\">Denmark<\/span><\/li>\n<li aria-level=\"1\"><span style=\"font-weight: 400;\">Finland<\/span><\/li>\n<li aria-level=\"1\"><span style=\"font-weight: 400;\">Germany<\/span><\/li>\n<li aria-level=\"1\"><span style=\"font-weight: 400;\">Ireland<\/span><\/li>\n<li aria-level=\"1\"><span style=\"font-weight: 400;\">Italy<\/span><\/li>\n<li aria-level=\"1\"><span style=\"font-weight: 400;\">Netherlands<\/span><\/li>\n<li aria-level=\"1\"><span style=\"font-weight: 400;\">New Zealand<\/span><\/li>\n<li aria-level=\"1\"><span style=\"font-weight: 400;\">Singapore<\/span><\/li>\n<li aria-level=\"1\"><span style=\"font-weight: 400;\">Spain<\/span><\/li>\n<li aria-level=\"1\"><span style=\"font-weight: 400;\">United Kingdom<\/span><\/li>\n<li aria-level=\"1\"><span style=\"font-weight: 400;\">United States\u00a0<\/span><\/li>\n<\/ol>\n<p><span style=\"font-weight: 400;\">Now, it\u2019s easier than ever to operate stores in countries around the world with Shopify POS. Instead of dealing with multiple vendors and systems, you can simplify your tech stack and manage your ecommerce and in-person operations from Shopify.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">This is just the beginning. To continue supporting your international ambitions, we\u2019ll be continuing to make Shopify POS available in more markets.\u00a0<\/span><\/p>\n<h2><strong>Run your entire retail operation with Shopify POS<\/strong><\/h2>\n<p><span style=\"font-weight: 400;\">The launches you read about here are just a preview of the more than 100 new updates, features, and products announced at Editions, Winter \u201923. Check out the Editions hub today to explore all the new tools available on Shopify to help you level-up your tech stack and run your entire business from Shopify.\u00a0<\/span><\/p>\n<p><meta charset=\"utf-8\"\/><\/p>\n<p class=\"text-center\">Explore the Winter \u201923 Edition hub<\/p>\n<\/div>\n<p><p><a href=\"https:\/\/dmsretail.com\/online-workshops-list\/\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-496\" src=\"https:\/\/dmsretail.com\/RetailNews\/wp-content\/uploads\/2022\/05\/RETAIL-ONLINE-TRAINING-728-X-90.png\" alt=\"Retail Online Training\" width=\"729\" height=\"91\" srcset=\"https:\/\/dmsretail.com\/RetailNews\/wp-content\/uploads\/2022\/05\/RETAIL-ONLINE-TRAINING-728-X-90.png 729w, https:\/\/dmsretail.com\/RetailNews\/wp-content\/uploads\/2022\/05\/RETAIL-ONLINE-TRAINING-728-X-90-300x37.png 300w\" sizes=\"auto, (max-width: 729px) 100vw, 729px\" \/><\/a><\/p><br \/><\/p>\n","protected":false},"excerpt":{"rendered":"<p>There\u2019s a lot to love about selling online and in-person. But brands still face a slew of challenges to do so effectively. Often, they need [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":8580,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[2],"tags":[],"class_list":["post-8579","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-blog"],"_links":{"self":[{"href":"https:\/\/dmsretail.com\/RetailNews\/wp-json\/wp\/v2\/posts\/8579","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/dmsretail.com\/RetailNews\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/dmsretail.com\/RetailNews\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/dmsretail.com\/RetailNews\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/dmsretail.com\/RetailNews\/wp-json\/wp\/v2\/comments?post=8579"}],"version-history":[{"count":0,"href":"https:\/\/dmsretail.com\/RetailNews\/wp-json\/wp\/v2\/posts\/8579\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/dmsretail.com\/RetailNews\/wp-json\/wp\/v2\/media\/8580"}],"wp:attachment":[{"href":"https:\/\/dmsretail.com\/RetailNews\/wp-json\/wp\/v2\/media?parent=8579"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/dmsretail.com\/RetailNews\/wp-json\/wp\/v2\/categories?post=8579"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/dmsretail.com\/RetailNews\/wp-json\/wp\/v2\/tags?post=8579"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}