{"id":8467,"date":"2023-01-30T04:21:56","date_gmt":"2023-01-30T04:21:56","guid":{"rendered":"https:\/\/dmsretail.com\/RetailNews\/how-wayfair-is-prioritizing-innovation-in-its-brick-and-mortar-strategy\/"},"modified":"2023-01-30T04:21:56","modified_gmt":"2023-01-30T04:21:56","slug":"how-wayfair-is-prioritizing-innovation-in-its-brick-and-mortar-strategy","status":"publish","type":"post","link":"https:\/\/dmsretail.com\/RetailNews\/how-wayfair-is-prioritizing-innovation-in-its-brick-and-mortar-strategy\/","title":{"rendered":"How Wayfair is Prioritizing Innovation in its Brick-and-Mortar Strategy"},"content":{"rendered":"<p> <p><a href=\"https:\/\/dmsretail.com\/online-workshops-list\/\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-496\" src=\"https:\/\/dmsretail.com\/RetailNews\/wp-content\/uploads\/2022\/05\/RETAIL-ONLINE-TRAINING-728-X-90.png\" alt=\"Retail Online Training\" width=\"729\" height=\"91\" srcset=\"https:\/\/dmsretail.com\/RetailNews\/wp-content\/uploads\/2022\/05\/RETAIL-ONLINE-TRAINING-728-X-90.png 729w, https:\/\/dmsretail.com\/RetailNews\/wp-content\/uploads\/2022\/05\/RETAIL-ONLINE-TRAINING-728-X-90-300x37.png 300w\" sizes=\"auto, (max-width: 729px) 100vw, 729px\" \/><\/a><\/p><br \/>\n<br \/><img decoding=\"async\" src=\"https:\/\/www.mytotalretail.com\/wp-content\/uploads\/sites\/14\/2023\/01\/video_poster_76743.jpg\" \/><\/p>\n<div>\n<p>Wayfair is prioritizing innovation across its organization, supported by technology providers like\u00a0Toshiba Global Commerce Solutions. While at the National Retail Federation Big Show in New York City last week, Editor-in-Chief Joe Keenan spoke with\u00a0Kevin O\u2019Riordan, head of physical retail and supply chain engineering at\u00a0Wayfair,\u00a0and\u00a0Fredrik Carlegren,\u00a0vice president of marketing and communications at\u00a0Toshiba Global Commerce Solutions.<\/p>\n<p>In this video from the event, O\u2019Riordan discusses Wayfair&#8217;s move into brick-and-mortar retail, the types of innovative experiences the retailer is creating for customers across sales channels, and how technology factors into this strategy.\u00a0Carlegren details how Toshiba is working with the home furnishings retailer, and they both share how they think about innovation holistically across retail organizations. The discussion touches on what the ideal customer experience looks like at Wayfair, the new experiences and innovations the retailer is rolling out this year, and\u00a0how Toshiba&#8217;s ELERA Commerce Platform can enable retailers\u00a0to accelerate digital transformation across a connected customer experience.<\/p>\n<\/div>\n<p><p><a href=\"https:\/\/dmsretail.com\/online-workshops-list\/\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-496\" src=\"https:\/\/dmsretail.com\/RetailNews\/wp-content\/uploads\/2022\/05\/RETAIL-ONLINE-TRAINING-728-X-90.png\" alt=\"Retail Online Training\" width=\"729\" height=\"91\" srcset=\"https:\/\/dmsretail.com\/RetailNews\/wp-content\/uploads\/2022\/05\/RETAIL-ONLINE-TRAINING-728-X-90.png 729w, https:\/\/dmsretail.com\/RetailNews\/wp-content\/uploads\/2022\/05\/RETAIL-ONLINE-TRAINING-728-X-90-300x37.png 300w\" sizes=\"auto, (max-width: 729px) 100vw, 729px\" \/><\/a><\/p><br \/><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Wayfair is prioritizing innovation across its organization, supported by technology providers like\u00a0Toshiba Global Commerce Solutions. While at the National Retail Federation Big Show in New [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":8468,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[2],"tags":[],"class_list":["post-8467","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-blog"],"_links":{"self":[{"href":"https:\/\/dmsretail.com\/RetailNews\/wp-json\/wp\/v2\/posts\/8467","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/dmsretail.com\/RetailNews\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/dmsretail.com\/RetailNews\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/dmsretail.com\/RetailNews\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/dmsretail.com\/RetailNews\/wp-json\/wp\/v2\/comments?post=8467"}],"version-history":[{"count":0,"href":"https:\/\/dmsretail.com\/RetailNews\/wp-json\/wp\/v2\/posts\/8467\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/dmsretail.com\/RetailNews\/wp-json\/wp\/v2\/media\/8468"}],"wp:attachment":[{"href":"https:\/\/dmsretail.com\/RetailNews\/wp-json\/wp\/v2\/media?parent=8467"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/dmsretail.com\/RetailNews\/wp-json\/wp\/v2\/categories?post=8467"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/dmsretail.com\/RetailNews\/wp-json\/wp\/v2\/tags?post=8467"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}