{"id":16146,"date":"2025-10-27T11:29:45","date_gmt":"2025-10-27T11:29:45","guid":{"rendered":"https:\/\/dmsretail.com\/RetailNews\/achieve-digital-resilience-through-ai-powered-observability-and-assurance\/"},"modified":"2025-10-27T11:29:45","modified_gmt":"2025-10-27T11:29:45","slug":"achieve-digital-resilience-through-ai-powered-observability-and-assurance","status":"publish","type":"post","link":"https:\/\/dmsretail.com\/RetailNews\/achieve-digital-resilience-through-ai-powered-observability-and-assurance\/","title":{"rendered":"Achieve Digital Resilience Through AI-Powered Observability and Assurance"},"content":{"rendered":"<p> <p><a href=\"https:\/\/dmsretail.com\/online-workshops-list\/\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-496\" src=\"https:\/\/dmsretail.com\/RetailNews\/wp-content\/uploads\/2022\/05\/RETAIL-ONLINE-TRAINING-728-X-90.png\" alt=\"Retail Online Training\" width=\"729\" height=\"91\" srcset=\"https:\/\/dmsretail.com\/RetailNews\/wp-content\/uploads\/2022\/05\/RETAIL-ONLINE-TRAINING-728-X-90.png 729w, https:\/\/dmsretail.com\/RetailNews\/wp-content\/uploads\/2022\/05\/RETAIL-ONLINE-TRAINING-728-X-90-300x37.png 300w\" sizes=\"auto, (max-width: 729px) 100vw, 729px\" \/><\/a><\/p><br \/>\n<\/p>\n<div>\n<p>In today\u2019s world of hybrid environments and AI-driven applications, networks are more distributed, complex, and mission-critical than ever. AI systems require rapid, uninterrupted access to data, but most networks aren\u2019t equipped to keep pace\u2014leading to costly disruptions. The Cisco 2025 Networking Research report notes that 77 percent of IT leaders surveyed report major outages in the last two years. That\u2019s a big hit to revenue, productivity, and growth.<\/p>\n<p>To ensure resilience, security, and performance, organizations need more than just visibility\u2014they need integrated, AI-augmented network observability and assurance focused on the user experience.<\/p>\n<h2><strong>Observability vs. assurance: Why you need both<\/strong><\/h2>\n<ul>\n<li><strong>Observability helps you <em>see and understand<\/em><\/strong>: It provides telemetry and context about what\u2019s happening across your infrastructure, applications, and services\u2014collecting metrics, logs, events, and traces to understand system health and behavior. This enables teams to monitor key performance indicators (KPIs) like latency, throughput, and error rates, and diagnose issues before they escalate.<\/li>\n<li><strong>Assurance helps you\u00a0<\/strong><em><strong>maintain consistent performance<\/strong><\/em>: It verifies that your network and services are working as intended. Assurance uses policy, automation, and telemetry to detect issues, ensure Service Level Agreements (SLAs) are met, and proactively optimize performance.<\/li>\n<\/ul>\n<p>Together, observability and assurance enable <strong>digital resilience<\/strong>\u2014your organization\u2019s ability to withstand, detect, and recover from disruptions in real time. In a technical landscape filled with AI services, multi-cloud architectures, and globally distributed users, resilience is not optional\u2014<u>i<\/u>t\u2019s the outcome that, more than ever, matters most.<\/p>\n<h2><strong>Cisco\u2019s unified vision for assurance and observability<\/strong><\/h2>\n<p>At Cisco Live 2025 in San Diego, Cisco unveiled the next chapter in its strategy: a <strong>Unified Cloud Platform<\/strong> that brings together networking, security, observability, and AI.<\/p>\n<h3><strong>Unified Cloud Platform (Meraki + Catalyst + AI)<\/strong><\/h3>\n<p><strong>\u00a0<\/strong>Cisco is simplifying infrastructure management by merging Meraki and Catalyst networks under one AI-powered dashboard, with deep integration across:<\/p>\n<ul>\n<li>Campus, WAN, Data Center, and Industrial IoT<\/li>\n<li><strong>Cisco ThousandEyes<\/strong> for end-to-end visibility and assurance<\/li>\n<li><strong>Cisco XDR<\/strong> for security telemetry<\/li>\n<li><strong>Cisco AI Assistant<\/strong> and <strong>Cisco Canvas<\/strong> for natural language insights and network-wide visualizations<\/li>\n<\/ul>\n<p><strong><u>Why it matters<\/u><\/strong>: This platform breaks down silos across domains and tools (\u00e0 la DevOps), reduces complexity for IT teams, and enables consistent policy, visibility, and automation from the access layer to the cloud edge.<\/p>\n<p>Cisco is focused on delivering a \u2018Unified, Simplified, and Future-ready\u2019 experience. And it\u2019s not just about better visibility or automation\u2014it\u2019s about enabling <strong>resilient digital operations at scale<\/strong>.<\/p>\n<h3><strong>Observability in the AI era: powered by Splunk and ThousandEyes<\/strong><\/h3>\n<p>Splunk has moved beyond the acquisition phase to become the backbone of Cisco\u2019s resilience-first observability strategy. Meanwhile, ThousandEyes remains Cisco\u2019s flagship assurance platform, validating performance from the end user all the way to the cloud.<\/p>\n<p>Recent integrations and innovations include:<\/p>\n<ul>\n<li><strong>Splunk + ThousandEyes Integration:<\/strong> As detailed in this Cisco Blog, this bidirectional integration brings together observability (via Splunk) and assurance (via ThousandEyes), connecting insights across the full digital stack\u2014from application, to infrastructure, to network.<\/li>\n<li><strong>Splunk IT Service Intelligence (ITSI) + ThousandEyes integration:<\/strong> Provides AI-driven event correlation and service health monitoring with enriched network insights, enabling faster root cause analysis and proactive incident management.<\/li>\n<li><strong>Cisco ThousandEyes App for Splunk:<\/strong> Allows vivid, impactful visualization of ThousandEyes data within Splunk dashboards, delivering rapid insights and unified operational views.<\/li>\n<li><strong>Splunk Machine Learning Toolkit 5.6:<\/strong> This update enables seamless connection to external large language models (LLMs) from providers like OpenAI, Anthropic, Google Gemini, Amazon Bedrock, Groq, or local models such as Ollama\u2014directly within the Splunk search interface. This empowers analysts at all skill levels to ask natural language questions, generate summaries, surface trends, and explore data without writing complex queries or sifting through logs.<\/li>\n<li><strong>AI and LLM Monitoring in AppDynamics and Splunk Observability Cloud: <\/strong>Cisco has enhanced real-time monitoring capabilities across AppDynamics and Splunk to support generative AI platforms\u2014covering orchestration layers, foundational models, and cloud infrastructure. These tools now provide deep observability into model behavior, latency, errors, and data drift in production environments, helping IT and engineering teams ensure performance and scalability of AI services.<\/li>\n<\/ul>\n<p><strong><u>Why it matters<\/u>:<\/strong> These innovations are about more than monitoring \u2014 they ensure that even as complexity grows, IT teams maintain the clarity and control needed to keep users connected, services performing optimally, and risks mitigated.<\/p>\n<p>With <strong>Splunk<\/strong>, <strong>Splunk Observability Cloud<\/strong>, and <strong>AppDynamics<\/strong>, IT teams gain deep telemetry, correlated insights, and full-stack context across infrastructure, applications, and AI services\u2014delivering advanced observability. With <strong>ThousandEyes<\/strong>, they validate performance across networks, cloud paths, and user experiences\u2014providing assurance. Together, these tools offer the clarity, confidence, and control needed to operate <strong>resilient, AI-powered infrastructures<\/strong> at scale.<\/p>\n<p><strong>See more<\/strong>:<\/p>\n<h2><strong>Learn the skills that power this vision<\/strong><\/h2>\n<h2><strong>Cisco U.<\/strong><\/h2>\n<p>Explore guided learning paths, courses, tutorials, videos, and podcasts focused on modern network observability and assurance, including relevant and up-to-date content built around ThousandEyes, Splunk, AppDynamics, and AI-driven operations.<\/p>\n<p>Join Cisco U.<\/p>\n<h2><strong>Cisco Networking Academy\u00a0<\/strong><\/h2>\n<p>Ideal for both students and professionals aiming to build foundational and advanced skills needed to work with these technologies, including:<\/p>\n<ul>\n<li>Networking<\/li>\n<li>Information Technology<\/li>\n<li>AI &amp; data science<\/li>\n<li>Programming<\/li>\n<\/ul>\n<p>And much more.<\/p>\n<p>Join Cisco Networking Academy<\/p>\n<h2><strong>Cisco Learning Network\u00a0<\/strong><\/h2>\n<p>For continuous professional development and community-driven resources:<\/p>\n<ul>\n<li>Certification details and communities<\/li>\n<li>Virtual events &amp; videos<\/li>\n<li>Study resources<\/li>\n<li>Training<\/li>\n<\/ul>\n<p>When learners\u2014at any level\u2014join the CLN community, they position themselves to <strong>lead the next generation of technical professionals.<\/strong><\/p>\n<p>Join a community on the Cisco Learning Network<\/p>\n<h2><strong>Start your journey toward digital resilience<\/strong><\/h2>\n<p>Cisco has turned its bold vision into reality\u2014offering a <strong>single-pane-of-glass platform<\/strong> that uses AI and telemetry to deliver <strong>end-to-end visibility<\/strong>, <strong>proactive insights<\/strong>, and <strong>closed-loop assurance<\/strong>.<\/p>\n<p>Whether you\u2019re troubleshooting performance, deploying AI models, or managing a hybrid environment, network<strong> observability and assurance<\/strong> are your foundation for success\u2014and <strong>digital resilience<\/strong> is the outcome.<\/p>\n<p>Let Learn with Cisco be your launchpad.<\/p>\n<p>Ready to start?<\/p>\n<p style=\"text-align: center;\" data-ttstextid=\"49\">Sign up for\u00a0Cisco U.\u00a0| Join the\u202f\u00a0Cisco Learning Network\u202ftoday for free.<\/p>\n<blockquote data-ttstextid=\"50\">\n<h2 style=\"text-align: center;\" data-ttstextid=\"51\"><strong>Learn with Cisco<\/strong><\/h2>\n<h4 style=\"text-align: center;\" data-ttstextid=\"52\"><strong><a href=\"https:\/\/twitter.com\/LearningatCisco\" target=\"_blank\" rel=\"noopener\">X<\/a>\u202f|\u202fThreads\u00a0|\u00a0Facebook\u202f|\u202fLinkedIn\u202f|\u202fInstagram<\/strong><strong>\u202f|\u202fYouTube<\/strong><\/h4>\n<\/blockquote>\n<p style=\"text-align: center;\" data-ttstextid=\"53\">Use\u202f\u00a0<strong>#CiscoU\u00a0<\/strong>and\u00a0<strong>#CiscoCert<\/strong>\u202fto join the conversation.<\/p>\n<\/p><\/div>\n<p><script async src=\"\/\/platform.twitter.com\/widgets.js\" charset=\"utf-8\"><\/script><script async defer src=\"https:\/\/platform.instagram.com\/en_US\/embeds.js\"><\/script><br \/>\n<br \/><p><a href=\"https:\/\/dmsretail.com\/online-workshops-list\/\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-496\" src=\"https:\/\/dmsretail.com\/RetailNews\/wp-content\/uploads\/2022\/05\/RETAIL-ONLINE-TRAINING-728-X-90.png\" alt=\"Retail Online Training\" width=\"729\" height=\"91\" srcset=\"https:\/\/dmsretail.com\/RetailNews\/wp-content\/uploads\/2022\/05\/RETAIL-ONLINE-TRAINING-728-X-90.png 729w, https:\/\/dmsretail.com\/RetailNews\/wp-content\/uploads\/2022\/05\/RETAIL-ONLINE-TRAINING-728-X-90-300x37.png 300w\" sizes=\"auto, (max-width: 729px) 100vw, 729px\" \/><\/a><\/p><br \/><\/p>\n","protected":false},"excerpt":{"rendered":"<p>In today\u2019s world of hybrid environments and AI-driven applications, networks are more distributed, complex, and mission-critical than ever. AI systems require rapid, uninterrupted access to [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":16147,"comment_status":"","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[5],"tags":[],"class_list":["post-16146","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-technology"],"_links":{"self":[{"href":"https:\/\/dmsretail.com\/RetailNews\/wp-json\/wp\/v2\/posts\/16146","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/dmsretail.com\/RetailNews\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/dmsretail.com\/RetailNews\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/dmsretail.com\/RetailNews\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/dmsretail.com\/RetailNews\/wp-json\/wp\/v2\/comments?post=16146"}],"version-history":[{"count":0,"href":"https:\/\/dmsretail.com\/RetailNews\/wp-json\/wp\/v2\/posts\/16146\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/dmsretail.com\/RetailNews\/wp-json\/wp\/v2\/media\/16147"}],"wp:attachment":[{"href":"https:\/\/dmsretail.com\/RetailNews\/wp-json\/wp\/v2\/media?parent=16146"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/dmsretail.com\/RetailNews\/wp-json\/wp\/v2\/categories?post=16146"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/dmsretail.com\/RetailNews\/wp-json\/wp\/v2\/tags?post=16146"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}