{"id":12719,"date":"2024-06-12T17:29:12","date_gmt":"2024-06-12T17:29:12","guid":{"rendered":"https:\/\/dmsretail.com\/RetailNews\/do-retailers-need-active-assailant-insurance\/"},"modified":"2024-06-12T17:29:12","modified_gmt":"2024-06-12T17:29:12","slug":"do-retailers-need-active-assailant-insurance","status":"publish","type":"post","link":"https:\/\/dmsretail.com\/RetailNews\/do-retailers-need-active-assailant-insurance\/","title":{"rendered":"Do retailers need active assailant insurance?"},"content":{"rendered":"<p> <p><a href=\"https:\/\/dmsretail.com\/online-workshops-list\/\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-496\" src=\"https:\/\/dmsretail.com\/RetailNews\/wp-content\/uploads\/2022\/05\/RETAIL-ONLINE-TRAINING-728-X-90.png\" alt=\"Retail Online Training\" width=\"729\" height=\"91\" srcset=\"https:\/\/dmsretail.com\/RetailNews\/wp-content\/uploads\/2022\/05\/RETAIL-ONLINE-TRAINING-728-X-90.png 729w, https:\/\/dmsretail.com\/RetailNews\/wp-content\/uploads\/2022\/05\/RETAIL-ONLINE-TRAINING-728-X-90-300x37.png 300w\" sizes=\"auto, (max-width: 729px) 100vw, 729px\" \/><\/a><\/p><br \/>\n<\/p>\n<div>\n<div class=\"text-to-speech\">\n    <button class=\"text-to-speech__button button\"><br \/>\n            <img decoding=\"async\" class=\"text-to-speech__button__icon\" src=\"https:\/\/www.retaildive.com\/static\/images\/audio_icon.svg?482016190122\" alt=\"\"\/><br \/>\n            Listen to the article<br \/>\n            <span class=\"text-to-speech__button__audio-length\">7 min<\/span><br \/>\n    <\/button><\/p>\n<div class=\"text-to-speech__controls\">\n        <audio controls=\"\" class=\"js-text-to-speech\" preload=\"none\"><source src=\"http:\/\/res.cloudinary.com\/dmgi9movl\/video\/upload\/q_1\/v1718053048\/news\/text_to_speech\/do-retailers-need-active-assailant-insurance_rlznsp.wav\" type=\"audio\/mp3\"><\/source><\/audio><\/p>\n<div class=\"text-to-speech__controls__text\">\n            This audio is auto-generated. Please let us know if you have feedback.\n        <\/div>\n<\/p><\/div>\n<\/div>\n<p>Retailers and malls are reckoning with the harsh reality that they have become what the Federal Bureau of Investigaton and U.S. Department of Homeland Security call \u201csoft targets\u201d for mass shootings, which bring death and devastation to the communities where they operate and hurt their businesses in various ways.<\/p>\n<p>Some retailers and malls are acknowledging their vulnerability in investor materials. In at least its last five annual reports, for example, Walmart has warned that \u201cactive shooter situations (such as those that have occurred in our U.S. stores)\u201d is one type of catastrophic event that \u201ccould materially adversely affect our financial performance.\u201d In the last two years, Simon Property Group has similarly included \u201cmass shootings\u201d among concerns that could keep consumers away from in-store shopping.<\/p>\n<p>The rise in such incidents has led insurance companies, starting less than a decade ago, to develop policies that support retailers and malls on a variety of levels.<\/p>\n<h3 class=\"standard-heading\">Why now<\/h3>\n<p>While retail locations have been the scene of a mass shooting in every decade since the 1970s, more than half of the attacks in shopping areas have occurred in the last 15 years<strong>,<\/strong>\u00a0according to the Violence Project. The FBI, in its most recent report on active shooters, an analysis of 2022, found that nearly half the year\u2019s 50 incidents happened in open spaces, following by places of commerce (28%), education (8%), houses of worship and government (4%) and health care (2%).\u00a0<\/p>\n<p>Industry groups like the National Retail Federation and ICSC offer training and advice on how to prepare for and respond to these events.\u00a0<\/p>\n<p>Insurance covering active assailant events grew out of this growing threat, according to Lucy Straker, focus group leader for U.S. political violence and deadly weapons protection at insurance company Beazley. After 9\/11, insurance companies including Beazley began offering coverage for terrorist events that brought about loss of life, property damage and business interruption on a massive scale. More recently, several insurers have begun to offer coverage for mass shootings.<\/p>\n<p>\u201cWhat we saw subsequent to 9\/11 is the emergence of lone wolf-type attacks, carried out using readily available materials \u2014 knives, guns, etc.,\u201d Straker said by video conference. \u201cThey do have a terroristic intent, but weren&#8217;t necessarily aligned to a particular group. And it was more than your everyday gang violence.\u00a0It was individuals who are pissed off with society, and mentally ill individuals.\u201d<\/p>\n<div class=\"ed-chart ed-chart__datawrapper\">\n<h4 class=\"ed-chart__title\">The FBI and Department of Homeland Security consider stores and shopping centers \u2018soft targets\u2019 for active assailants.<\/h4>\n<p>Number of mass public shootings in the U.S., by location, 1966 to 2022<\/p>\n<p><iframe aria-label=\"Interactive line chart\" data-external=\"1\" frameborder=\"0\" height=\"416\" id=\"datawrapper-chart-EaIhw\" scrolling=\"no\" src=\"https:\/\/datawrapper.dwcdn.net\/EaIhw\/3\/\" style=\"width: 0; min-width: 100% !important; border: none;\" title=\"Mass shootings by location 1966-2022\"><\/iframe><\/p>\n<\/div>\n<p>This means that, while the human cost remains catastrophic, the physical fallout from these events is usually limited to damage like bullet holes and broken windows. The consequences for the business varies depending on the scale of the business and other factors, Straker said. Last year, for example, when a gunman with a semi-automatic rifle opened fire and killed eight people, the Simon-owned Allen Premium Outlets near Dallas was closed for weeks.<\/p>\n<p>To better address this need, Straker\u2019s team developed what they called \u201cactive shooter\u201d coverage, now broadened to \u201cdeadly weapons\u201d coverage to include anything that causes severe bodily injury.\u00a0<\/p>\n<p>\u201cI don&#8217;t think anyone&#8217;s aware in America of their vulnerability. I think every single business person in America sits there and goes, \u2018It won&#8217;t happen to me,\u2019 until it does,\u201d she said.\u00a0\u201cRetail is a soft target. The very nature of stores and malls makes them vulnerable. You&#8217;ve got large numbers of people coming in, day-to-day shoppers, families going to the mall for the weekend. You have a huge percentage of these people carrying shopping bags, and most of the time no one&#8217;s checking bags. People are coming and going through multiple entrances and exits. So a shooter could literally walk in with a gun in a bag and no one&#8217;s going to even notice.\u201d\u00a0<\/p>\n<h3 class=\"standard-heading\">What is covered<\/h3>\n<p>This type of insurance is still evolving, a process that cyber insurance and employment practice liability insurance both went through before coverage and pricing normalized, according to Chris Hansen, president of Snug Harbor Risk Consulting.<\/p>\n<p>\u201cMy experience has been that any time a new insurance product is introduced to address an emerging issue, coverage tends to be limited and pricing tends to be high due to the fact that so much is unknown,\u201d Hansen said by email. \u201cThis makes the underwriting process critical, and companies looking to access this coverage will certainly want to differentiate themselves from the rest of the pack by demonstrating that they already have the programs and technology in place to protect their employees and guests.\u201d<\/p>\n<div class=\"pullquote\">\n<hr\/>\n<div class=\"pq-hr-wrapper\">\n<p class=\"pq-quote\">\u201cRetail is a soft target. The very nature of stores and malls makes them vulnerable.&#8221;<\/p>\n<div class=\"pq-headshot\"><img decoding=\"async\" alt=\"\" class=\"pq-headshot-img-hidden\" src=\"https:\/\/d12v9rtnomnebu.cloudfront.net\/diveimages\/corporate_site\/teampage\/square_profiles\/placeholder-200.png\"\/><\/div>\n<div class=\"pq-speaker-details\">\n<p class=\"pq-speaker\">Lucy Straker<\/p>\n<p class=\"pq-speaker-title\">Focus Group Leader, U.S. Political Violence &amp; Deadly Weapons Protection, Beazley<\/p>\n<\/div>\n<\/div>\n<hr\/>\n<\/div>\n<p>Coverage and approaches differ by insurer as well. At Beazley, the programming includes prevention, crisis response (including during an attack) and insurance indemnification. The company also provides information about what a retail outlet is likely to encounter and what best practices would be. Coverage can be designed for an individual store or mall, a chain of businesses, or a group of high street stores could pool together.<\/p>\n<section class=\"storylines-carousel-wrapper hide-small show-large\" id=\"desktop-carousel\"\/>\n<p>\u201cThe third party liability is going to be the biggest and most important piece of the puzzle when it comes down to the insurance indemnification,\u201d Straker said. \u201cSomeone is inevitably going to sue whether you are negligent or not.\u201d<\/p>\n<h3 class=\"standard-heading\">Should retailers get coverage?<\/h3>\n<p>The vast majority of retailers and malls don\u2019t carry this coverage, according to Straker, who noted that it\u2019s relatively new and sometimes confusing. Unsurprisingly, she believes that \u2014\u00a0given how exposed retailers and malls are to active assailants, how difficult these episodes are to prevent and how costly they can be \u2014\u00a0coverage is advisable.<\/p>\n<p>\u201cThese events are catastrophic. You&#8217;re looking at loss of life. We want to come in and hold your hand and we want to make sure that you are doing the right thing,\u201d Straker said. \u201cIt&#8217;s providing counseling, it&#8217;s about hot food packages. But on the back end, you are also going to face liability, and that could completely cripple your brand, your reputation. And so you need to make sure you&#8217;re also dealing with crisis responders who are not only going to be there doing the initial cleanup, but they&#8217;re also going to help you build and protect yourself in a court of law if necessary.\u201d<\/p>\n<p>Some states have enacted or are considering regulations obligating retail companies to have safety plans in place, which can make them liable for damages if their plans don\u2019t meet the requirements, according to Straker.<\/p>\n<p>But according to Hansen, who has worked with major retailers like Walmart and Rite Aid, it depends on the level of risk a business can take on, what their existing liability coverage is and how much that new coverage would cost.\u00a0<\/p>\n<section class=\"storylines-carousel-wrapper show-small hide-large\" id=\"mobile-carousel\"\/>\n<p>\u201cRetailers desiring to limit their potential risk or to fill a coverage gap should do their due diligence to understand the extent of coverage being offered, and should strive to present their specific risk to the underwriter in the most favorable light in order to achieve the best possible result,\u201d he said.<\/p>\n<\/p><\/div>\n<p><p><a href=\"https:\/\/dmsretail.com\/online-workshops-list\/\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-496\" src=\"https:\/\/dmsretail.com\/RetailNews\/wp-content\/uploads\/2022\/05\/RETAIL-ONLINE-TRAINING-728-X-90.png\" alt=\"Retail Online Training\" width=\"729\" height=\"91\" srcset=\"https:\/\/dmsretail.com\/RetailNews\/wp-content\/uploads\/2022\/05\/RETAIL-ONLINE-TRAINING-728-X-90.png 729w, https:\/\/dmsretail.com\/RetailNews\/wp-content\/uploads\/2022\/05\/RETAIL-ONLINE-TRAINING-728-X-90-300x37.png 300w\" sizes=\"auto, (max-width: 729px) 100vw, 729px\" \/><\/a><\/p><br \/><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Listen to the article 7 min This audio is auto-generated. Please let us know if you have feedback. Retailers and malls are reckoning with the [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":12720,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[5],"tags":[],"class_list":["post-12719","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-technology"],"_links":{"self":[{"href":"https:\/\/dmsretail.com\/RetailNews\/wp-json\/wp\/v2\/posts\/12719","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/dmsretail.com\/RetailNews\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/dmsretail.com\/RetailNews\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/dmsretail.com\/RetailNews\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/dmsretail.com\/RetailNews\/wp-json\/wp\/v2\/comments?post=12719"}],"version-history":[{"count":0,"href":"https:\/\/dmsretail.com\/RetailNews\/wp-json\/wp\/v2\/posts\/12719\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/dmsretail.com\/RetailNews\/wp-json\/wp\/v2\/media\/12720"}],"wp:attachment":[{"href":"https:\/\/dmsretail.com\/RetailNews\/wp-json\/wp\/v2\/media?parent=12719"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/dmsretail.com\/RetailNews\/wp-json\/wp\/v2\/categories?post=12719"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/dmsretail.com\/RetailNews\/wp-json\/wp\/v2\/tags?post=12719"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}