{"id":11621,"date":"2024-01-28T08:12:56","date_gmt":"2024-01-28T08:12:56","guid":{"rendered":"https:\/\/dmsretail.com\/RetailNews\/creative-shop-talk-with-wendy-batten-193-retailers-first-impressions-count\/"},"modified":"2024-01-28T08:12:56","modified_gmt":"2024-01-28T08:12:56","slug":"creative-shop-talk-with-wendy-batten-193-retailers-first-impressions-count","status":"publish","type":"post","link":"https:\/\/dmsretail.com\/RetailNews\/creative-shop-talk-with-wendy-batten-193-retailers-first-impressions-count\/","title":{"rendered":"Creative Shop Talk with Wendy Batten: 193. Retailers: First Impressions Count!"},"content":{"rendered":"<p> <p><a href=\"https:\/\/dmsretail.com\/online-workshops-list\/\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-496\" src=\"https:\/\/dmsretail.com\/RetailNews\/wp-content\/uploads\/2022\/05\/RETAIL-ONLINE-TRAINING-728-X-90.png\" alt=\"Retail Online Training\" width=\"729\" height=\"91\" srcset=\"https:\/\/dmsretail.com\/RetailNews\/wp-content\/uploads\/2022\/05\/RETAIL-ONLINE-TRAINING-728-X-90.png 729w, https:\/\/dmsretail.com\/RetailNews\/wp-content\/uploads\/2022\/05\/RETAIL-ONLINE-TRAINING-728-X-90-300x37.png 300w\" sizes=\"auto, (max-width: 729px) 100vw, 729px\" \/><\/a><\/p><br \/>\n<\/p>\n<div>\n<p class=\"date\">Jan 22, 2024<\/p>\n<p><strong>\u00a0<\/strong>With host retail coach Wendy Batten<\/p>\n<p><strong>\u00a0<\/strong><\/p>\n<p dir=\"ltr\">https:\/\/wendybatten.com\/podcast-intro\/<\/p>\n<p><strong>\u00a0<\/strong><\/p>\n<p dir=\"ltr\">In This Episode:\u00a0<\/p>\n<p dir=\"ltr\">First impressions count! When new customers come into<br \/>\nyour retail shop, what is the first thing they notice? It\u2019s likely<br \/>\nthey first notice NOT the prices of your pieces, but rather the<br \/>\nbeautiful displays, your awesome branding, and the way your shop<br \/>\nmakes them FEEL.\u00a0<\/p>\n<p><strong>\u00a0<\/strong><\/p>\n<p dir=\"ltr\">We want our shops to be memorable. In this episode of<br \/>\nthe podcast, I\u2019m chatting about the importance of first impressions<br \/>\nand specific ways you can make your customers\u2019 experiences in your<br \/>\nshop memorable. This will keep them coming back again and again and<br \/>\ntalking about you to their friends. Let\u2019s dive in!<\/p>\n<p><strong>\u00a0<\/strong><\/p>\n<p dir=\"ltr\">Three things I\u2019ll touch on (some may surprise<br \/>\nyou!):<\/p>\n<p dir=\"ltr\">1. The 5 senses in your shop<\/p>\n<p dir=\"ltr\">2. Training your staff<\/p>\n<p dir=\"ltr\">3. Having the right inventory to reflect your<br \/>\nbrand<\/p>\n<p><strong>\u00a0<\/strong><\/p>\n<p dir=\"ltr\">This week\u2019s podcast is sponsored by our friends at<br \/>\nStitchcraft Marketing<\/p>\n<p><strong>\u00a0<\/strong><\/p>\n<p dir=\"ltr\">Looking for some help with social media and content<br \/>\ncreation? My friend Leanne can help!\u00a0 Her business, Stitchcraft Marketing, is a<br \/>\nniche marketing agency specializing in social media and content<br \/>\ncreation for wholesale and retail businesses in the soft craft<br \/>\nindustries. After you\u2019ve listened to our chat on Episode 160 of the Creative<br \/>\nShop Talk Podcast, reach out and see what she and her team can<br \/>\noffer that can help you grow your business in 2024.<\/p>\n<p><strong>\u00a0<\/strong><\/p>\n<p dir=\"ltr\">How is your 2024 planning going? Are you prepared for<br \/>\nyour best retail year ever?\u00a0 If you think you might need some<br \/>\nhelp, join us in the Retailer\u2019s Inner<br \/>\nCircle!\u00a0 We are a casual, positive group of likeminded<br \/>\nretailers who are constantly trying new things and supporting each<br \/>\nother along the way. Also, if you join now, you\u2019ll get a free<br \/>\n30-minute one-on-one coaching session with me!\u00a0 This bonus<br \/>\ndoesn\u2019t last long, so if you were on the fence before, now is the<br \/>\ntime to join. See you<br \/>\ninside!<\/p>\n<p><strong>\u00a0<\/strong><\/p>\n<p dir=\"ltr\">Related podcasts we think you\u2019ll like:\u00a0<\/p>\n<p dir=\"ltr\">Episode<br \/>\n96: Before You Pay for Ads: Do These Three Things<\/p>\n<p dir=\"ltr\">Episode<br \/>\n141: Are You Running the Store of Your Dreams?<\/p>\n<p dir=\"ltr\">Episode 144:<br \/>\nHow to Create a Customer Journey Map<\/p>\n<p dir=\"ltr\">About your host, Wendy Batten<\/p>\n<p dir=\"ltr\">In case we haven\u2019t met yet, I\u2019m Wendy, a small<br \/>\nbusiness coach and founder of the<br \/>\nRetailer\u2019s Inner Circle, where I help other independent shop<br \/>\nowners learn how to gain the right business skillsets to see more<br \/>\nprofits, paychecks, and joy as they navigate running their retail<br \/>\nbusiness.\u00a0<\/p>\n<p dir=\"ltr\">Through online classes, business coaching programs,<br \/>\nspeaking, and a top-ranked podcast,<br \/>\nI\u2019ve helped hundreds of retailers around the globe reclaim their<br \/>\ndream and see the success they want from their beautiful shops. My<br \/>\nsignature private coaching community, The<br \/>\nRetailer\u2019s Inner Circle, has helped retailers around the world<br \/>\nbuild their retail business skill sets and confidence.\u00a0<\/p>\n<p dir=\"ltr\">I am proud to have been featured in several major<br \/>\npublications, including my own business column in What Women Create<br \/>\nmagazine. I have been<\/p>\n<p dir=\"ltr\">\u00a0privileged to be a guest on top-ranked podcasts<br \/>\nand sought-after as a guest speaker and teacher for several brands,<br \/>\nassociations, and communities that are passionate about the success<br \/>\nof independent retailers.<\/p>\n<p dir=\"ltr\">When I\u2019m not coaching, you will find me either DIYing<br \/>\nand renovating my very imperfect old crooked cottage by the sea in<br \/>\nthe UNESCO World Heritage town of Lunenburg, NS, or blogging about<br \/>\nour travel and RVing adventures and the weird fun things we get up<br \/>\nto in our coastal village. I\u2019d love to invite you to check out one<br \/>\nof my free resources for real retailers at https:\/\/wendybatten.com\/free-resources\/\u00a0<\/p>\n<p><strong>\u00a0<\/strong><\/p>\n<p dir=\"ltr\">For more support from Wendy<\/p>\n<p><strong>\u00a0<\/strong><\/p>\n<p dir=\"ltr\">Retailer\u2019s<br \/>\nInner Circle &#8211; Join Wendy inside the best retailer\u2019s<br \/>\ncommunity<\/p>\n<p><strong>\u00a0<\/strong><\/p>\n<p dir=\"ltr\">Wendysources for shop<br \/>\nowners\u00a0<\/p>\n<p><strong>\u00a0<\/strong><\/p>\n<p dir=\"ltr\">Hang out and connect<br \/>\nwith Wendy on IG\u00a0<\/p>\n<p><strong>\u00a0<\/strong><\/p>\n<p dir=\"ltr\">All<br \/>\nof Wendy\u2019s programs and services for shop owners can be found<br \/>\nHERE.\u00a0<\/p>\n<p dir=\"ltr\">Subscribe &amp; Review in<br \/>\niTunes<\/p>\n<p dir=\"ltr\">Are<br \/>\nyou subscribed to my podcast? If you\u2019re not, I\u2019d love you to<br \/>\nconsider it. Subscribing means you won\u2019t miss an episode!<\/p>\n<p>Click here to subscribe to iTunes!<\/p>\n<p><strong id=\"docs-internal-guid-8665faba-7fff-e53e-d4a5-54643ac3fe19\">If you want to be more of<br \/>\na rockstar, I\u2019d love it if you could leave a review over on iTunes<br \/>\nas well.\u00a0 Those reviews help other retailers find my podcast<br \/>\nand they\u2019re also fun for me to go in and read.<br \/>\nJust click here to review, select<br \/>\n\u201cRatings and Reviews\u201d and \u201cWrite a Review\u201d and let me know what<br \/>\nyour favorite part of the podcast is. So grateful for you! Thank<br \/>\nyou!<\/strong><\/p>\n<\/div>\n<p><script>(function(d, s, id) {\n      var js, fjs = d.getElementsByTagName(s)[0];\n      if (d.getElementById(id)) return;\n      js = d.createElement(s); js.id = id;\n      js.src = \"https:\/\/connect.facebook.net\/en_US\/sdk.js#xfbml=1&version=v2.8&appId=834757889913083\";\n      fjs.parentNode.insertBefore(js, fjs);\n    }(document, 'script', 'facebook-jssdk'));<\/script><script async defer src=\"https:\/\/platform.instagram.com\/en_US\/embeds.js\"><\/script><br \/>\n<br \/><p><a href=\"https:\/\/dmsretail.com\/online-workshops-list\/\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-496\" src=\"https:\/\/dmsretail.com\/RetailNews\/wp-content\/uploads\/2022\/05\/RETAIL-ONLINE-TRAINING-728-X-90.png\" alt=\"Retail Online Training\" width=\"729\" height=\"91\" srcset=\"https:\/\/dmsretail.com\/RetailNews\/wp-content\/uploads\/2022\/05\/RETAIL-ONLINE-TRAINING-728-X-90.png 729w, https:\/\/dmsretail.com\/RetailNews\/wp-content\/uploads\/2022\/05\/RETAIL-ONLINE-TRAINING-728-X-90-300x37.png 300w\" sizes=\"auto, (max-width: 729px) 100vw, 729px\" \/><\/a><\/p><br \/><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Jan 22, 2024 \u00a0With host retail coach Wendy Batten \u00a0 https:\/\/wendybatten.com\/podcast-intro\/ \u00a0 In This Episode:\u00a0 First impressions count! When new customers come into your retail [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":11416,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[14],"tags":[],"class_list":["post-11621","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-podcasts"],"_links":{"self":[{"href":"https:\/\/dmsretail.com\/RetailNews\/wp-json\/wp\/v2\/posts\/11621","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/dmsretail.com\/RetailNews\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/dmsretail.com\/RetailNews\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/dmsretail.com\/RetailNews\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/dmsretail.com\/RetailNews\/wp-json\/wp\/v2\/comments?post=11621"}],"version-history":[{"count":0,"href":"https:\/\/dmsretail.com\/RetailNews\/wp-json\/wp\/v2\/posts\/11621\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/dmsretail.com\/RetailNews\/wp-json\/wp\/v2\/media\/11416"}],"wp:attachment":[{"href":"https:\/\/dmsretail.com\/RetailNews\/wp-json\/wp\/v2\/media?parent=11621"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/dmsretail.com\/RetailNews\/wp-json\/wp\/v2\/categories?post=11621"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/dmsretail.com\/RetailNews\/wp-json\/wp\/v2\/tags?post=11621"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}