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\n <\/p>\nRetail Remix | Designing for Success: How Technology Decisions Shape Store Ops Strategies<\/title><br \/>\n <meta content=\"width=device-width, initial-scale=1.0, maximum-scale=1.0, viewport-fit=cover\" name=\"viewport\"\/><br \/>\n <meta content=\"retail, retailers, customer experience, technology\" name=\"keywords\"\/><br \/>\n <meta content=\"Results from Retail TouchPoints’ latest Store Ops Survey reveal that store ops budgets are increasing, and retailers are investing more in new in-store technology. As merchants strive to improve efficiency and personalize customer experiences, they need to ensure they’re prioritizing the right...\" name=\"description\"\/><br \/>\n <!-- Twitter --><br \/>\n<meta content=\"player\" name=\"twitter:card\"\/><br \/>\n<meta content=\"@TransistorFM\" name=\"twitter:site\"\/><br \/>\n<meta content=\"Designing for Success: How Technology Decisions Shape Store Ops Strategies | Retail Remix | Episode 186\" name=\"twitter:title\"\/><br \/>\n<meta content=\"\" name=\"twitter:description\"\/><br \/>\n<meta content=\"https:\/\/share.transistor.fm\/e\/88e2d49f\" name=\"twitter:player\"\/><br \/>\n<meta content=\"500\" name=\"twitter:player:width\"\/><br \/>\n<meta content=\"180\" name=\"twitter:player:height\"\/><br \/>\n<meta content=\"https:\/\/images.transistor.fm\/file\/transistor\/images\/show\/7636\/medium_1581377770-artwork.jpg\" name=\"twitter:image\"\/><br \/>\n<meta content=\"Designing for Success: How Technology Decisions Shape Store Ops Strategies | Retail Remix | Episode 186\" name=\"twitter:image:alt\"\/><br \/>\n<meta content=\"https:\/\/chrt.fm\/track\/6734C3\/pdst.fm\/e\/media.transistor.fm\/88e2d49f\/dbe87867.mp3\" name=\"twitter:player:stream\"\/><br \/>\n<meta content=\"audio\/mpeg\" name=\"twitter:player:stream:content_type\"\/><br \/>\n<!-- Open Graph --><br \/>\n<meta content=\"https:\/\/images.transistor.fm\/file\/transistor\/images\/show\/7636\/medium_1581377770-artwork.jpg\" property=\"og:image\"\/><br \/>\n<meta content=\"800\" property=\"og:image:height\"\/><br \/>\n<meta content=\"800\" property=\"og:image:width\"\/><\/p>\n<p> <meta content=\"app-id=1498276353\" name=\"apple-itunes-app\"\/>\n <link rel=\"icon\" type=\"image\/x-icon\" href=\"https:\/\/assets.transistor.fm\/assets\/favicon-636b619b27c8932b15adac78178e70ebdf1f2c3a33de896176872b88cb3a5e48.ico\"\/>\n <link rel=\"stylesheet\" href=\"https:\/\/assets.transistor.fm\/assets\/media-0fd6908f7936763293a2c09b5bc6f7f8a428f6a019a505281c6a4f975296a239.css\" media=\"all\"\/>\n <link rel=\"alternate\" type=\"application\/rss+xml\" title=\"Retail Remix\" href=\"https:\/\/feeds.transistor.fm\/retail-remix\"\/>\n <link rel=\"alternate\" type=\"application\/json+oembed\" title=\"Designing for Success: How Technology Decisions Shape Store Ops Strategies oEmbed profile\" href=\"https:\/\/share.transistor.fm\/oembed?url=https%3A%2F%2Fshare.transistor.fm%2Fs%2F88e2d49f\"\/>\n<p> <\/head><\/p>\n<p> <body id=\"wp_automatic_ReadabilityBody\"><\/p>\n<header>\n<div class=\"container\">\n<div id=\"embed-player\" x-cloak=\"\" x-data=\"transistor.audioEmbedPlayer({"id":7636,"title":"Retail Remix","website":"https:\/\/retailtouchpoints.com\/podcast\/retail-remix","multiple_seasons":false,"playlist_limit":25,"feed_url":"https:\/\/feeds.transistor.fm\/retail-remix","private":false,"unlisted":false,"disable_feed":false,"disable_sharing":null,"enable_downloads":true,"remove_branding":false,"apple_podcasts_url":"https:\/\/podcasts.apple.com\/us\/podcast\/retail-remix\/id1498276353","spotify":"https:\/\/open.spotify.com\/show\/2vrx7GK0qgvx4F47X4kUuv","overcast":"","pocket_casts":"https:\/\/pca.st\/0o62spv2","youtube":"","castro":"","podcast_addict":null,"deezer":null,"google_podcasts":null,"radioPublic":"","tuneIn":"","castbox":"","fountain":null,"jiosaavn":null,"gaana":null,"pandora":"","anghami":null,"iHeartRadio":"","soundcloud":"","amazon_music":null,"player_FM":null,"goodpods":null,"theme":{"color":"#444444","background":"#ffffff","background_accent":"#e0e0e0","background_contrast":"#333333"},"playlist":false,"episodes":[{"id":1603447,"title":"Designing for Success: How Technology Decisions Shape Store Ops Strategies","episode_type":"full","number":186,"season":1,"formatted_published_at":"November 20, 2023","duration":1997,"duration_in_minutes":33,"duration_in_mmss":"33:17","trackable_media_url":"https:\/\/chrt.fm\/track\/6734C3\/pdst.fm\/e\/media.transistor.fm\/88e2d49f\/dbe87867.mp3","share_url":"https:\/\/share.transistor.fm\/s\/88e2d49f","transcript_url":null,"artwork":"https:\/\/images.transistor.fm\/file\/transistor\/images\/show\/7636\/thumb_1581377770-artwork.jpg","author":"Retail TouchPoints","description":"u003cdivu003eResults from u003cemu003eRetail TouchPointsu003c\/emu003e’ latest u003cemu003eStore Ops Survey u003c\/emu003ereveal that store ops budgets are increasing, and retailers are investing more in new in-store technology. As merchants strive to improve efficiency and personalize customer experiences, they need to ensure they’re prioritizing the right solutions, whether it be mobile devices, digital signage or other technologies.u0026nbsp;u003c\/divu003eu003cdivu003eu003cbru003eIn this Retail Remix episode, we dive into the findings from the recently released u003cemu003eStore Ops Survey u003c\/emu003ewith Nikki Baird, VP of Strategy at Aptos. Listen to learn why:u0026nbsp;u003c\/divu003eu003culu003eu003cliu003eEmployee hiring and retention continue to be a top challenge for retailers due to issues like rising wages and the changing expectations of Gen Z employees;u003c\/liu003eu003cliu003eRetailers are investing more in mobile devices and apps to help associates be more productive and provide better customer service;u003c\/liu003eu003cliu003eSo many retailers struggle once new technology is rolled out in stores; andu003c\/liu003eu003cliu003eIn-store theft and loss prevention are driving investment in technologies like RFID.u003c\/liu003eu003c\/ulu003eu003cdivu003eu003cstrongu003eRELATED LINKSu003c\/strongu003eu003c\/divu003eu003culu003eu003cliu003eConnect with Nikki u003ca href="https:\/\/www.linkedin.com\/in\/nikki-baird-266294"u003ehereu003c\/au003e.u003c\/liu003eu003cliu003eCheck out Retail TouchPoint’s u003ca href="https:\/\/www.retailtouchpoints.com\/resources\/store-operations-benchmark-survey-2023"u003eStore Ops Surveyu003c\/au003e!u003c\/liu003eu003cliu003eLearn more about u003ca href="https:\/\/www.aptos.com\/"u003eAptosu003c\/au003e.u003c\/liu003eu003c\/ulu003eu003cdivu003eRead more about u003ca href="https:\/\/www.retailtouchpoints.com\/topics\/store-operations"u003estore ops trendsu003c\/au003e on Retail TouchPoints.u003c\/divu003enu003cbru003eu003cdivu003eu003cstrongu003e2023 Store Operations Survey Reportu003cbru003eu003cbru003eu003c\/strongu003eFind out how 120+ of your retail peers are tackling top store ops challenges. u003ca href="https:\/\/www.retailtouchpoints.com\/resources\/store-operations-benchmark-survey-2023?utm_source=Retail%20Remix%20Podcastu0026amp;utm_medium=Podcast%20Adu0026amp;utm_campaign=Retail%20Remix%20Podcast%20Episode%20184"u003eu003cstrongu003eDownload the 2023 Store Operations Survey Reportu003c\/strongu003eu003c\/au003e today!u003c\/divu003e","formatted_summary":"Results from Retail TouchPoints’ latest Store Ops Survey reveal that store ops budgets are increasing, and retailers are investing more in new in-store technology. As merchants strive to improve efficiency and personalize customer experiences, they need to ensure they’re prioritizing the right solutions, whether it be mobile devices, digital signage or other technologies. In this Retail Remix episode, we dive into the findings from the recently released Store Ops Survey with Nikki Baird, VP of Strategy at Aptos. Listen to learn why: Employee hiring and retention continue to be a top challenge for retailers due to issues like rising wages and the changing expectations of Gen Z employees;Retailers are investing more in mobile devices and apps to help associates be more productive and provide better customer service;So many retailers struggle once new technology is rolled out in stores; andIn-store theft and loss prevention are driving investment in technologies like RFID.RELATED LINKSConnect with Nikki here.Check out Retail TouchPoint’s Store Ops Survey!Learn more about Aptos.Read more about store ops trends on Retail TouchPoints.","embed_html":"u003ciframe width="100%" height="180" frameborder="no" scrolling="no" seamless src="https:\/\/share.transistor.fm\/e\/88e2d49f"u003eu003c\/iframeu003en"}]})\" null=\"\" :class=\"theme.background.toLowerCase() == '#ffffff' && 'player-border'\" class=\"tabs player-large\" :style=\"{
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As merchants strive to improve efficiency and personalize customer experiences, they need to ensure they\u2019re prioritizing the right solutions, whether it be mobile devices, digital signage or other technologies.\u00a0<\/p>\n<p>In this Retail Remix episode, we dive into the findings from the recently released <em>Store Ops Survey <\/em>with Nikki Baird, VP of Strategy at Aptos. Listen to learn why:\u00a0<\/p>\n<ul>\n<li>Employee hiring and retention continue to be a top challenge for retailers due to issues like rising wages and the changing expectations of Gen Z employees;<\/li>\n<li>Retailers are investing more in mobile devices and apps to help associates be more productive and provide better customer service;<\/li>\n<li>So many retailers struggle once new technology is rolled out in stores; and<\/li>\n<li>In-store theft and loss prevention are driving investment in technologies like RFID.<\/li>\n<\/ul>\n<p><strong>RELATED LINKS<\/strong><\/p>\n<p>\n <\/section>\n<section class=\"show-description\">\n<h4>What is Retail Remix?<\/h4>\n<p>The rules of retail are constantly changing. Today, we’re in an exciting new era where brands can differentiate through experience and use technology to connect with customers in new and exciting ways. Retail Remix is a new podcast series brought to you by Retail TouchPoints, the industry’s leading source for news, insights and research for all things customer experience. Every week, we sit down with someone who is helping put a new spin on the retail experience. Hear from the top practitioners, analysts and innovators in retail, and see what new engagement opportunities await.<\/p>\n<\/section><\/div>\n<\/article>\n<\/div>\n<footer class=\"container\">\n<p>All audio, artwork, episode descriptions and notes are property of Retail TouchPoints, for Retail Remix, and published with permission by Transistor, Inc.<\/p>\n<p> <span class=\"broadcast-by\"><\/p>\n<p> <strong>Broadcast by<\/strong> <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\" width=\"547px\" height=\"144px\" viewbox=\"0 0 547 144\" version=\"1.1\" class=\"transistor-logo\">\n <g id=\"Page-1\" stroke=\"none\" stroke-width=\"1\" fill=\"none\" fill-rule=\"evenodd\">\n <g id=\"transistor_horizontal\" fill-rule=\"nonzero\" fill=\"#FFFFFF\">\n <g id=\"Group\" transform=\"translate(191.000000, 42.000000)\">\n <polygon id=\"Shape\" points=\"0.7 10.4 0.7 1.8 38.6 1.8 38.6 10.4 24.5 10.4 24.5 58.3 14.7 58.3 14.7 10.4\"\/>\n <path d=\"M63.3,26.2 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