![\"Retail](\"https:\/\/dmsretail.com\/RetailNews\/wp-content\/uploads\/2022\/05\/RETAIL-ONLINE-TRAINING-728-X-90.png\")
<\/a><\/p>\n<\/p>\n
Nov 13, 2023<\/p>\n
With host retail coach Wendy Batten<\/p>\n
\u00a0<\/strong><\/p>\n https:\/\/wendybatten.com\/podcast-intro\/<\/p>\n \u00a0<\/strong><\/p>\n Show Notes:<\/p>\n What should we focus on in our retail operations? On \u00a0<\/strong><\/p>\n In our coaching careers, Gwen and I have found that \u00a0<\/strong><\/p>\n In order to move the needle in your business, the \u00a0<\/strong><\/p>\n Gwen\u2019s clients participate in a rating exercise called \u00a0<\/strong><\/p>\n You can take the GEARS Assessment for FREE on Gwen\u2019s \u00a0<\/strong><\/p>\n Goods \u2013 Products and services you sell<\/p>\n Effectiveness \u2013 Personal and team productivity, Accountability \u2013 Prioritizing what is important and Resources \u2013 People, money, equipment, technology, and Systems \u2013 Processes, routines, and reporting<\/p>\n \u00a0<\/strong><\/p>\n Gwen is a special guest coach inside the Retailer\u2019s \u00a0<\/strong><\/p>\n As listeners of this podcast, you know I encourage About Gwen:<\/p>\n Gwen Bortner is the founder of Everyday Effectiveness, an \u00a0<\/p>\n Follow along with Gwen on LinkedIn.<\/p>\n Related podcasts we think you\u2019ll like:\u00a0<\/p>\n Episode Episode Episode Episode Episode About your host, Wendy Batten<\/p>\n In case we haven\u2019t met yet, I\u2019m Wendy, a small Through online classes, business coaching programs, I am proud to have been featured in several major When I\u2019m not coaching, you will find me either DIYing \u00a0<\/strong><\/p>\n For more support from Wendy<\/p>\n \u00a0<\/strong><\/p>\n Retailer\u2019s \u00a0<\/strong><\/p>\n Wendysources for shop \u00a0<\/strong><\/p>\n Hang out and connect \u00a0<\/strong><\/p>\n All Subscribe & Review in Are Click here to subscribe to iTunes!<\/p>\n If you want to be more of
\nEpisode 183 of the Creative Shop Talk Podcast, fellow retail
\nbusiness coach Gwen Bortner and I turned on the mics for a little
\nimpromptu chat about retail business operations. Like me, Gwen has
\na background in retail. Her coaching business focuses on the
\noperations of her clients\u2019 businesses so that their businesses
\nsupport their lives rather than the other way around.<\/p>\n
\nafter the start-up phase of business is over (in my experience 2-3
\nyears after start-up), business owners are spending their energy
\nmostly on marketing, in reality, it\u2019s often the operations of the
\nbusiness that also needs our top attention and consistent fine
\ntuning.\u00a0<\/p>\n
\nfirst step is to identify where the bottleneck is.\u00a0<\/p>\n
\nThe GEARS Assessment. It is an assessment of operations and is
\ndesigned to be completely subjective. Essentially, you evaluate 5
\noperational aspects of your business on a scale of 1-4. The total
\nnumber can give you an idea of how you feel about the operations of
\nyour business and individual scores can give you an idea on where
\nthe most necessary (and likely easiest) operational fix in your
\nbusiness is right now.\u00a0<\/p>\n
\nwebsite HERE.<\/p>\n
\nbusiness leadership<\/p>\n
\ntaking consistent action to reach goals<\/p>\n
\nsimilar<\/p>\n
\nInner Circle, teaching Open To Buy inventory management.\u00a0<\/p>\n
\nweekly CEO dates: something that doesn\u2019t often come easily to
\ncreative business owners. So many of us are accidental
\nentrepreneurs: our businesses started as a passion project that
\ngrew and grew leaving us on a hamster wheel. What you need to
\nremember is that it is okay to ask for help: NO ONE IS DOING THIS
\nALONE – nor should they! However, as leaders of our businesses we
\nneed to have our finger on the pulse of all of the operational
\naspects of our businesses. Gwen\u2019s GEARS Assessment is the perfect
\nplace to start.<\/p>\n
\noperational advisory firm that helps visionary entrepreneurs scale
\ntheir businesses to seven figures and beyond. Before becoming a
\nfull-time business advisor in 2015, Gwen solved operations problems
\nfor corporate giants like General Mills and for niche companies
\nlike the world\u2019s largest supplier of bull semen. To date, she\u2019s
\nadvised executives, entrepreneurs, and solopreneurs in over 40
\nindustries, including craft retailers and industry leaders. In
\naddition to advising and speaking on operational strategy, Gwen is
\nthe author of the best-selling knitting book, Entr\u00e9e to Entrelac,
\nand teaches knitting internationally for Craft Cruises, Inc.<\/p>\n
\n18: What\u2019s Possible: The Accidental Shopkeeper with a Thriving
\nStore with Jeff Lee<\/p>\n
\n60: How Focused Learning Can Grow Your Business<\/p>\n
\n70: You\u2019re Not Just a Shopkeeper, You\u2019re a Creative CEO<\/p>\n
\n89: Money Talk & Mindset with Profits First Coach April
\nStroink<\/p>\n
\n95: Tips to Tame the Admin and Stay Ahead of Business
\nTrouble<\/p>\n
\nbusiness coach and founder of the
\nRetailer\u2019s Inner Circle, where I help other independent shop
\nowners learn how to gain the right business skillsets to see more
\nprofits, paychecks, and joy as they navigate running their retail
\nbusiness.\u00a0<\/p>\n
\nspeaking, and a top-ranked podcast,
\nI\u2019ve helped hundreds of retailers around the globe reclaim their
\ndream and see the success they want from their beautiful shops. my
\nsignature private coaching community, The
\nRetailer\u2019s Inner Circle, has helped retailers around the world
\nbuild their retail business skill sets and confidence.\u00a0<\/p>\n
\npublications, including my own business column in What Women Create
\nmagazine. I have been privileged to be a guest on top-ranked
\npodcasts and sought-after as a guest speaker and teacher for
\nseveral brands, associations, and communities that are passionate
\nabout the success of independent retailers.<\/p>\n
\nand renovating my very imperfect old crooked cottage by the sea in
\nthe UNESCO World Heritage town of Lunenburg, NS, or blogging about
\nour travel and RVing adventures and the weird fun things we get up
\nto in our coastal village. I\u2019d love to invite you to check out one
\nof my free resources for real retailers at https:\/\/wendybatten.com\/free-resources\/\u00a0<\/p>\n
\nInner Circle – Join Wendy inside the best retailer\u2019s
\ncommunity<\/p>\n
\nowners\u00a0<\/p>\n
\nwith Wendy on IG\u00a0<\/p>\n
\nof Wendy\u2019s programs and services for shop owners can be found
\nHERE.\u00a0<\/p>\n
\niTunes<\/p>\n
\nyou subscribed to my podcast? If you\u2019re not, I\u2019d love you to
\nconsider it. Subscribing means you won\u2019t miss an episode!<\/p>\n
\na rockstar, I\u2019d love it if you could leave a review over on iTunes
\nas well.\u00a0 Those reviews help other retailers find my podcast
\nand they\u2019re also fun for me to go in and read.
\nJust click here to review, select
\n\u201cRatings and Reviews\u201d and \u201cWrite a Review\u201d and let me know what
\nyour favorite part of the podcast is. So grateful for you! Thank
\nyou!<\/strong><\/p>\n<\/div>\n