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Nov 6, 2023<\/p>\n
\u00a0<\/strong>With host retail coach Wendy Batten<\/p>\n \u00a0<\/strong><\/p>\n https:\/\/wendybatten.com\/182-2\/<\/p>\n \u00a0<\/strong><\/p>\n Show Notes:<\/p>\n If you want to put your best foot forward this Holiday \u00a0<\/strong><\/p>\n Holiday Retail Marketing can feel so hard. But it \u00a0<\/strong><\/p>\n One extra step and an important step in the marketing \u00a0<\/strong><\/p>\n Tips to Wow & Delight Your Customers:<\/p>\n 1. Send a gift to your top\/milestone clients: Even if \u00a0<\/strong><\/p>\n 2. Think beyond the bench: Do unexpected things! We\u2019ve \u00a0<\/strong><\/p>\n 3. In-store and ongoing promotions: Think about what Related podcasts we think you\u2019ll like:\u00a0<\/p>\n Episode Episode Episode 145: Wow and delight<\/p>\n Episode \u00a0<\/strong><\/p>\n About your host, Retail Coach Wendy Batten<\/p>\n In case we haven\u2019t met yet, I\u2019m Wendy, a small Through online classes, business coaching programs, I am proud to have been featured in several major When I\u2019m not coaching, you will find me either DIYing \u00a0<\/strong><\/p>\n For more support from Wendy<\/p>\n \u00a0<\/strong><\/p>\n Retailer\u2019s \u00a0<\/strong><\/p>\n Wendy\u2019s sources for shop \u00a0<\/strong><\/p>\n Hang out and connect \u00a0<\/strong><\/p>\n All Subscribe & Review in Are Click here to subscribe to iTunes!<\/p>\n If you want to be more of
\nseason and beyond in your retail shop, join the Retailer\u2019s
\nInner Circle! The Inner Circle is my private coaching group.
\nWe\u2019ve got a vibrant group of retailers from all over the globe in
\nour community and we want to help you too! In October, we launched
\nour monthly playbook inside the Inner Circle. The monthly playbook
\nis changing the way my retailers approach marketing! It\u2019s taking
\nthe pressure off: you\u2019ll no longer have to ask yourself \u201cWhat do I
\nneed to do? When do I need to do it? What emails should I be
\nsending?\u201d In addition to goal setting, it\u2019s full of tips, ideas,
\nand timelines to help independent creative retailers navigate small
\nbusiness ownership. Check it out today!<\/p>\n
\ndoesn\u2019t have to be.<\/p>\n
\nframework I teach is to\u00a0 \u201cwow & delight\u201d our retail customers
\nto keep them coming back. This is such an important part of
\nindependent retail because it is one of our true advantages over
\nthe big box stores. We can build communities of allies, believers
\nand advocates for our shops. Hospitality is what connects people to
\nyou and your retail brand. This week on the podcast I\u2019m sharing
\nsome extra tips for you this season.\u00a0<\/p>\n
\nyou don\u2019t have access to home addresses of your best customers, you
\ncan make up small \u201cthank you\u201d gifts to hand out when your best
\nclients come in to shop. Get creative!<\/p>\n
\nall thought about placing a bench outside of the dressing room or a
\nplace for the husbands to hang out, but what else can we do that
\nwill wow your customers unexpectedly? In this episode, I\u2019m sharing
\na bunch of ideas my clients are using now.<\/p>\n
\nyou can do in your shop that will help out your clients that is
\nunique to you. Make your promotions fun and different. Elevate your
\ngift registries, bag stuffers, all of the things! How can you make
\nyour customers smile?<\/p>\n
\n93: How to Wow & Delight Your Customers to Keep Them Coming
\nBack<\/p>\n
\n143: How to Plan and Host Successful Events and Promotions in
\nYour Shop<\/p>\n
\nHow to Market Promotional Events in Your Shop<\/p>\n
\n181: 3 Areas to Focus on in Q4 in Your Retail Shop<\/p>\n
\nbusiness coach and founder of the
\nRetailer\u2019s Inner Circle, where I help other independent shop
\nowners learn how to gain the right business skillsets to see more
\nprofits, paychecks, and joy as they navigate running their retail
\nbusiness.\u00a0<\/p>\n
\nspeaking, and a top-ranked podcast,
\nI\u2019ve helped hundreds of retailers around the globe reclaim their
\ndream and see the success they want from their beautiful shops. my
\nsignature private coaching community, The
\nRetailer\u2019s Inner Circle, has helped retailers around the world
\nbuild their retail business skill sets and confidence.\u00a0<\/p>\n
\npublications, including my own business column in What Women Create
\nmagazine. I have been privileged to be a guest on top-ranked
\npodcasts and sought-after as a guest speaker and teacher for
\nseveral brands, associations, and communities that are passionate
\nabout the success of independent retailers.<\/p>\n
\nand renovating my very imperfect old crooked cottage by the sea in
\nthe UNESCO World Heritage town of Lunenburg, NS, or blogging about
\nour travel and RVing adventures and the weird fun things we get up
\nto in our coastal village. I\u2019d love to invite you to check out one
\nof my free resources for real retailers at https:\/\/wendybatten.com\/free-resources\/\u00a0<\/p>\n
\nInner Circle – Join Wendy inside the best retailer\u2019s
\ncommunity<\/p>\n
\nowners\u00a0<\/p>\n
\nwith Wendy on IG\u00a0<\/p>\n
\nof Wendy\u2019s programs and services for shop owners can be found
\nHERE.\u00a0<\/p>\n
\niTunes<\/p>\n
\nyou subscribed to my podcast? If you\u2019re not, I\u2019d love you to
\nconsider it. Subscribing means you won\u2019t miss an episode!<\/p>\n
\na rockstar, I\u2019d love it if you could leave a review over on iTunes
\nas well.\u00a0 Those reviews help other retailers find my podcast
\nand they\u2019re also fun for me to go in and read.
\nJust click here to review, select
\n\u201cRatings and Reviews\u201d and \u201cWrite a Review\u201d and let me know what
\nyour favorite part of the podcast is. So grateful for you! Thank
\nyou!<\/strong><\/p>\n<\/div>\n