{"id":10455,"date":"2023-09-22T03:55:13","date_gmt":"2023-09-22T03:55:13","guid":{"rendered":"https:\/\/dmsretail.com\/RetailNews\/how-next-is-avoiding-becoming-a-corporate-blob\/"},"modified":"2023-09-22T03:55:13","modified_gmt":"2023-09-22T03:55:13","slug":"how-next-is-avoiding-becoming-a-corporate-blob","status":"publish","type":"post","link":"https:\/\/dmsretail.com\/RetailNews\/how-next-is-avoiding-becoming-a-corporate-blob\/","title":{"rendered":"How Next is avoiding becoming a \u2018corporate blob\u2019"},"content":{"rendered":"<p> <p><a href=\"https:\/\/dmsretail.com\/online-workshops-list\/\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-496\" src=\"https:\/\/dmsretail.com\/RetailNews\/wp-content\/uploads\/2022\/05\/RETAIL-ONLINE-TRAINING-728-X-90.png\" alt=\"Retail Online Training\" width=\"729\" height=\"91\" srcset=\"https:\/\/dmsretail.com\/RetailNews\/wp-content\/uploads\/2022\/05\/RETAIL-ONLINE-TRAINING-728-X-90.png 729w, https:\/\/dmsretail.com\/RetailNews\/wp-content\/uploads\/2022\/05\/RETAIL-ONLINE-TRAINING-728-X-90-300x37.png 300w\" sizes=\"auto, (max-width: 729px) 100vw, 729px\" \/><\/a><\/p><br \/>\n<\/p>\n<div>\n<div class=\"td-post-featured-image\"><img loading=\"lazy\" decoding=\"async\" width=\"696\" height=\"453\" class=\"entry-thumb\" src=\"https:\/\/www.retailgazette.co.uk\/wp-content\/uploads\/2023\/09\/mg-8812-s-696x453.jpg\" srcset=\"https:\/\/www.retailgazette.co.uk\/wp-content\/uploads\/2023\/09\/mg-8812-s-696x453.jpg 696w, https:\/\/www.retailgazette.co.uk\/wp-content\/uploads\/2023\/09\/mg-8812-s-300x195.jpg 300w, https:\/\/www.retailgazette.co.uk\/wp-content\/uploads\/2023\/09\/mg-8812-s-646x420.jpg 646w, https:\/\/www.retailgazette.co.uk\/wp-content\/uploads\/2023\/09\/mg-8812-s.jpg 767w\" sizes=\"auto, (max-width: 696px) 100vw, 696px\" alt=\"Next\" title=\"Next\"\/><\/div>\n<p><span style=\"font-weight: 400;\">Next may be smashing its short-term objectives as it raised its profit forecast for the third time this year, however, boss Lord Wolfson has his sights firmly set on the long term.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">As the business continues to snap up ailing businesses, a big concern for the retail boss is how it avoids becoming a \u201ccorporate blob\u201d, as Wolfson terms it.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u201cThe biggest risk is that, in making multiple investments, we build an unwieldy retail conglomerate that lacks the focus and agility we have worked so hard to maintain over the last 30 years.\u201d<\/span><\/p>\n<p><span style=\"font-weight: 400;\">It may seem strange for a FTSE 100 company \u2013 one of the most successful listed retailers around \u2013 to have such fears but, as Wolfson points out, \u201cmore often than not, retail conglomerates fail\u201d.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">He highlights Storehouse, Sears, Mosaic and, more recently, Philip Green\u2019s Arcadia as examples.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Although he notes that by snapping up smaller brands, conglomerates can benefit from shared infrastructure and economies of scale, Wolfson says all too often \u201csmaller, more nimble companies snap at their heels\u201d.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u201cThese companies seem so much better able to make decisions, relate to their customers, adopt new technologies, and most importantly, develop new and exciting products.\u201d<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u201cTheir employees are more motivated, happy to be in a small, less corporate, organisation where they can make a big difference. These \u2018disruptors\u2019, dismissed at first as minnows, become a shoal of Piranha and the carcass of the once mighty behemoth is slowly eaten away.\u201d<\/span><\/p>\n<h3>Wolfson\u2019s plan<\/h3>\n<p><span style=\"font-weight: 400;\">Fear not. Wolfson has a plan to avoid the pitfalls of the corporate blob.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">His answer comes down to three key ingredients: Keeping independence of design, quality and range within its acquisitions; having the right incentive structures for management; and maximising the benefits of group infrastructure.<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-large wp-image-145377\" src=\"https:\/\/www.retailgazette.co.uk\/wp-content\/uploads\/2023\/09\/key-personnel-large1-v3-1-scaled-e1695336635899-1014x1024.jpg\" alt=\"Next boss Lord Wolfson\" width=\"696\" height=\"703\" srcset=\"https:\/\/www.retailgazette.co.uk\/wp-content\/uploads\/2023\/09\/key-personnel-large1-v3-1-scaled-e1695336635899-1014x1024.jpg 1014w, https:\/\/www.retailgazette.co.uk\/wp-content\/uploads\/2023\/09\/key-personnel-large1-v3-1-scaled-e1695336635899-297x300.jpg 297w, https:\/\/www.retailgazette.co.uk\/wp-content\/uploads\/2023\/09\/key-personnel-large1-v3-1-scaled-e1695336635899-768x776.jpg 768w, https:\/\/www.retailgazette.co.uk\/wp-content\/uploads\/2023\/09\/key-personnel-large1-v3-1-scaled-e1695336635899-1521x1536.jpg 1521w, https:\/\/www.retailgazette.co.uk\/wp-content\/uploads\/2023\/09\/key-personnel-large1-v3-1-scaled-e1695336635899-696x703.jpg 696w, https:\/\/www.retailgazette.co.uk\/wp-content\/uploads\/2023\/09\/key-personnel-large1-v3-1-scaled-e1695336635899-1068x1079.jpg 1068w, https:\/\/www.retailgazette.co.uk\/wp-content\/uploads\/2023\/09\/key-personnel-large1-v3-1-scaled-e1695336635899-416x420.jpg 416w, https:\/\/www.retailgazette.co.uk\/wp-content\/uploads\/2023\/09\/key-personnel-large1-v3-1-scaled-e1695336635899.jpg 1920w\" sizes=\"auto, (max-width: 696px) 100vw, 696px\"\/><\/p>\n<p><span style=\"font-weight: 400;\">\u201cThe aim is simple. Retain the best of small-company common sense, speed and decision making, whilst harnessing the best of big company infrastructure and resources,\u201d he says.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">It may sound simple but that is not how many businesses operate.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">For example, Wolfson\u2019s theory that individual brands must be the \u201cmaster of their own destiny\u201d involves them determining their own branding, product selection, and critically, their own sourcing. This is often not the case in other retail groups.<\/span><\/p>\n<p>\u201cA lot of what makes retail unique is its sources of supply,\u201d he claims.<\/p>\n<p><span style=\"font-weight: 400;\">Wolfson believes the biggest risk is that the conglomerate\u2019s various brands end up creating products similar to others in the stable.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u201cThey regard other members of the group as their chief competitors and spend a disproportionate amount of their time copying each other\u2019s best sellers.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u201cWe are particularly at risk because all our brands sell so much on the same platform, so unlike a traditional retail conglomerate most of our customers are coming into the same virtual shops.\u201d<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Next is therefore stopping its brands sharing all but the most general data, so they don\u2019t get insight into each other\u2019s top sellers, and is also limiting common suppliers. It is also keen to actually keep brands separate by retaining the offices of the businesses it acquires.<\/span><\/p>\n<h3>Next\u2019s M&amp;A criteria<\/h3>\n<p><span style=\"font-weight: 400;\">Next\u2019s has much experience of making acquisitions and now owns brands including Lipsy, Made.com, Joules, Cath Kidston, as well as stakes in Gap, Victoria\u2019s Secret and Next.<\/span><\/p>\n<figure id=\"attachment_125243\" aria-describedby=\"caption-attachment-125243\" style=\"width: 696px\" class=\"wp-caption aligncenter\"><img decoding=\"async\" loading=\"lazy\" class=\"wp-image-125243 size-large\" src=\"https:\/\/www.retailgazette.co.uk\/wp-content\/uploads\/2022\/12\/MicrosoftTeams-image-29-1024x576.png\" alt=\"Next\" width=\"696\" height=\"392\" srcset=\"https:\/\/www.retailgazette.co.uk\/wp-content\/uploads\/2022\/12\/MicrosoftTeams-image-29-1024x576.png 1024w, https:\/\/www.retailgazette.co.uk\/wp-content\/uploads\/2022\/12\/MicrosoftTeams-image-29-300x169.png 300w, https:\/\/www.retailgazette.co.uk\/wp-content\/uploads\/2022\/12\/MicrosoftTeams-image-29-768x432.png 768w, https:\/\/www.retailgazette.co.uk\/wp-content\/uploads\/2022\/12\/MicrosoftTeams-image-29-1536x864.png 1536w, https:\/\/www.retailgazette.co.uk\/wp-content\/uploads\/2022\/12\/MicrosoftTeams-image-29-696x392.png 696w, https:\/\/www.retailgazette.co.uk\/wp-content\/uploads\/2022\/12\/MicrosoftTeams-image-29-1068x601.png 1068w, https:\/\/www.retailgazette.co.uk\/wp-content\/uploads\/2022\/12\/MicrosoftTeams-image-29-747x420.png 747w, https:\/\/www.retailgazette.co.uk\/wp-content\/uploads\/2022\/12\/MicrosoftTeams-image-29.png 1920w\" sizes=\"auto, (max-width: 696px) 100vw, 696px\"\/><figcaption id=\"caption-attachment-125243\" class=\"wp-caption-text\">The brands that Next owns<\/figcaption><\/figure>\n<p><span style=\"font-weight: 400;\">Wolfson has tight criteria on what makes a sound investment for the retailer. It looks for a great brand with strong management at the right price, where he believes Next can add value through its Total Platform infrastructure services, which includes ecommerce, fulfilment and marketing.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u201cWe\u2019re not looking to go into businesses and run them ourselves. That would lead to the every business looking the same,\u201d he says.<\/span><\/p>\n<p>Inevitably their have been both successes and mistakes from the acquisitions it has made so far that Next can learn from.<\/p>\n<p>In the successes column sits Reiss. Wolfson says it has achieved a return on capital of around 20% and upped its stake to 72% earlier this month.<\/p>\n<p><span style=\"font-weight: 400;\">\u201cIt\u2019s fulfilled all of the things that we set out in the criteria. Great brand, great management team, the ability to add enormous value and a good price in hindsight.\u201d<\/span><\/p>\n<p>However, Wolfson admits that Joules\u2019 first year with the business has been \u201cdisappointing\u201d and he believes it has overpaid for the business.<\/p>\n<hr\/>\n<h5 style=\"text-align: center;\"><strong>Subscribe to Retail Gazette for free<\/strong><\/h5>\n<p style=\"text-align: center;\"><span class=\"x_al\">Sign up\u00a0here\u00a0to g<\/span><span class=\"x_al\">et the latest news straight into your inbox each morning<\/span><strong><span class=\"al\">\u00a0<\/span><\/strong><\/p>\n<hr\/>\n<p>He says Joules\u2019 sales had been inflated by discounts and promotions before it collapsed.<\/p>\n<p><span style=\"font-weight: 400;\">\u201cThe big lesson for us is when you buy a business in distress, whatever the topline is, take a hatchet to it. <\/span>Get the cost base right before you go in, and don\u2019t be optimistic,\u201d he says.<\/p>\n<p><img decoding=\"async\" loading=\"lazy\" class=\"aligncenter size-large wp-image-108789\" src=\"https:\/\/www.retailgazette.co.uk\/wp-content\/uploads\/2022\/05\/Joules-1024x562.jpg\" alt=\"Joules\" width=\"696\" height=\"382\" srcset=\"https:\/\/www.retailgazette.co.uk\/wp-content\/uploads\/2022\/05\/Joules-1024x562.jpg 1024w, https:\/\/www.retailgazette.co.uk\/wp-content\/uploads\/2022\/05\/Joules-300x165.jpg 300w, https:\/\/www.retailgazette.co.uk\/wp-content\/uploads\/2022\/05\/Joules-768x421.jpg 768w, https:\/\/www.retailgazette.co.uk\/wp-content\/uploads\/2022\/05\/Joules-696x382.jpg 696w, https:\/\/www.retailgazette.co.uk\/wp-content\/uploads\/2022\/05\/Joules-1068x586.jpg 1068w, https:\/\/www.retailgazette.co.uk\/wp-content\/uploads\/2022\/05\/Joules-766x420.jpg 766w, https:\/\/www.retailgazette.co.uk\/wp-content\/uploads\/2022\/05\/Joules.jpg 1435w\" sizes=\"auto, (max-width: 696px) 100vw, 696px\"\/><\/p>\n<p>Despite the teething problems with Joules, Wolfson has faith in the brand\u2019s long-term prospects and insists it is on the path to profitability.<\/p>\n<p><span style=\"font-weight: 400;\">\u201cWe think Joules is a fantastic brand. I think we\u2019ll break even next year and make a profit the year after,\u201d he says.<\/span><\/p>\n<p>Ultimately, it does not derail Next\u2019s M&amp;A ambitions.<\/p>\n<p><span style=\"font-weight: 400;\">\u201cBuying and selling businesses is like buying and selling shares. What matters is the performance of the portfolio and the portfolio has been doing really well overall,\u201d says Wolfson.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u201cThe successes far outweigh the failures. The important thing is not to hide from failures and mistakes and to be open and honest and understand exactly what the nature of the mistake was.\u201d<\/span><\/p>\n<h3><span style=\"font-weight: 400;\">What Next?<\/span><\/h3>\n<p>With the M&amp;A criteria set out, is Next about to ramp up its acquisition activity and become the next big retail conglomerate?<\/p>\n<p>Wolfson is staying clear of making grand statements or targets for M&amp;A.<\/p>\n<p><span style=\"font-weight: 400;\">\u201cThe risk is that when someone sets out a grand vision of the company, you end up with a corporate blob effect where people in the business think it\u2019s their job to fulfil the vision, which is why we haven\u2019t given a target or a number of business that we want to acquire.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u201cIf we said we wanted to acquire 10 businesses, we absolutely would. But they wouldn\u2019t be at the right price necessarily and they wouldnt be the right businesses.\u201d<\/span><\/p>\n<p>And that is the key point for the Next boss, all acquisitions must hit its rigid criteria.<\/p>\n<p><span style=\"font-weight: 400;\">\u201cWe\u2019re not really cash contraint as a business. The pace [of acquisition] will be dictated by the availability of businesses that hit the right criteria.\u201d<\/span><\/p>\n<p>In fact, despite 2023 being a relatively quiet year on the acquisition front after the flurry of brands such as Joules, Made.com and JoJo Maman Bebe that it snapped up last year, Next has been looking.<\/p>\n<p>However, it has walked away from many deals as the brand\u2019s available have failed to hit its criteria.<\/p>\n<p><span style=\"font-weight: 400;\">\u201cFor every acquisition that we buy, we will put at least nine other opportunities,\u201d explains Wolfson.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u201cOur aim is to make great investments. If those investments are available, we will end up as a big conglomerate, and if they\u2019re not, we won\u2019t.\u201d<\/span><\/p>\n<p>Watch this space to see how the Next business will grow.<\/p>\n<p><em><strong>Click here to sign up to Retail Gazette\u2018s free daily email newsletter<\/strong><\/em><\/p>\n<\/p><\/div>\n<p><p><a href=\"https:\/\/dmsretail.com\/online-workshops-list\/\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-496\" src=\"https:\/\/dmsretail.com\/RetailNews\/wp-content\/uploads\/2022\/05\/RETAIL-ONLINE-TRAINING-728-X-90.png\" alt=\"Retail Online Training\" width=\"729\" height=\"91\" srcset=\"https:\/\/dmsretail.com\/RetailNews\/wp-content\/uploads\/2022\/05\/RETAIL-ONLINE-TRAINING-728-X-90.png 729w, https:\/\/dmsretail.com\/RetailNews\/wp-content\/uploads\/2022\/05\/RETAIL-ONLINE-TRAINING-728-X-90-300x37.png 300w\" sizes=\"auto, (max-width: 729px) 100vw, 729px\" \/><\/a><\/p><br \/><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Next may be smashing its short-term objectives as it raised its profit forecast for the third time this year, however, boss Lord Wolfson has his [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":10456,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[2],"tags":[],"class_list":["post-10455","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-blog"],"_links":{"self":[{"href":"https:\/\/dmsretail.com\/RetailNews\/wp-json\/wp\/v2\/posts\/10455","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/dmsretail.com\/RetailNews\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/dmsretail.com\/RetailNews\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/dmsretail.com\/RetailNews\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/dmsretail.com\/RetailNews\/wp-json\/wp\/v2\/comments?post=10455"}],"version-history":[{"count":0,"href":"https:\/\/dmsretail.com\/RetailNews\/wp-json\/wp\/v2\/posts\/10455\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/dmsretail.com\/RetailNews\/wp-json\/wp\/v2\/media\/10456"}],"wp:attachment":[{"href":"https:\/\/dmsretail.com\/RetailNews\/wp-json\/wp\/v2\/media?parent=10455"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/dmsretail.com\/RetailNews\/wp-json\/wp\/v2\/categories?post=10455"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/dmsretail.com\/RetailNews\/wp-json\/wp\/v2\/tags?post=10455"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}