During this episode of Retail Remix, our host Alicia Esposito talks with Anthony Marino, President of thredUP, about the evolution of the resale market and how retailers are taking a “phygital” approach to tie the entire shopping experience together. Listen in to learn about:
- The universal challenges companies face bringing resale to market;
- Ways to integrate resale into the broader customer experience and innovate through new experiences; and
- How resale can coexist with the brand through the help of partners like thredUP.
RELATED LINKS
What is Retail Remix?
The rules of retail are constantly changing. Today, we’re in an exciting new era where brands can differentiate through experience and use technology to connect with customers in new and exciting ways. Retail Remix is a new podcast series brought to you by Retail TouchPoints, the industry’s leading source for news, insights and research for all things customer experience. Every week, we sit down with someone who is helping put a new spin on the retail experience. Hear from the top practitioners, analysts and innovators in retail, and see what new engagement opportunities await.