Blog Archives

Retail Staff Bullies Customer

July 12, 2019

At Costco, no one expects or needs much assistance while shopping. Everyone knows how it works. They sign, ticket and

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Retail H. O. Darlings

April 28, 2019

You know who they are. Their names may have already popped into your head. Every company has them.  Some retail

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Word to the RetailWise XVI

November 12, 2018

You need Retail Math knowledge to run your business profitably. Retail organizations – in fact, any type of organization – must

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The Sales Floor Leader

November 08, 2018

During the holidays you can expect to see heavier traffic volume in your store. This requires a different approach on

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Word to the RetailWise XV

November 05, 2018

Should you gently nudge your customers to give you a high score on their Customer Service Survey?  Recently, I was

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Word to the RetailWise XIV

October 28, 2018

Educate store personnel regarding Head Office functions….and vice versa! At DMSRetail Inc. we’re strong believers in educating others by sharing

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Word to the RetailWise XIII

October 23, 2018

Keep an open mind when it comes to hiring people who are well educated, and trained, in another field. Recruiting,

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Word to the RetailWise XII

October 19, 2018

Manage the checkout lines to avoid aggravating your paying customers! Business must have picked up a bit lately because, over the past

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Word to the RetailWise XI

October 10, 2018

To manage your time effectively, you have to understand why Retail Managers need a unique approach to time management.   There are

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Word to the RetailWise X

October 05, 2018

Make sure your efforts, to attract new business, don’t offend your loyal customers. Sometimes, we go all out for new business. Sometimes, that

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