The Retail Loss Prevention & Profit Protection Workshop
Reduce Your Losses by Upto 68%!
August 22-23, 2018 – Regus Toronto South, Toronto, ON, CA
Do you know just how much shrinkage is eroding your profits?
Do you know that with the right Loss Prevention strategy up to 68% of your shrinkage can be controlled?
Do you know that the major share of your shrinkage is caused by people on your payroll – through error, intentional damage and theft?
Are you aware that only about 21% of your shrinkage is the result of shoplifting?
Reducing shrinkage in retail is an on-going effort requiring commitment from all areas of the organization. It is not sufficient to train floor staff to watch out for thieves – employees or otherwise.
Achieving excellence in Loss Prevention requires a thorough understanding of the underlying causes. Because shrinkage is caused by process & systemic failure, opportunity and the human factor, all of these must be addressed and must be synchronized to make the improvements necessary to stop profit erosion.
This program is designed to provide understanding of all causes and to provide the know-how and the tools to reduce shrinkage and, therefore, enhance your profit picture.
Benefits to the Participants are:
Strengthen participants’ understanding of what is to be gained by making Loss Prevention a priority.
Improve participants’ understanding of the critical elements and distinct advantages of an effective Loss Prevention strategy.
Improve participants’ ability to develop an effective Loss Prevention program that works well within a revenue generating environment.
Receive practical hand-outs and tools to use when implementing Loss Prevention program in their organization.
An opportunity to network with other retailers – all of whom have a desire to reduce shrinkage – to share experiences and best practices.
What you will take away from this program:
After you’ve attended this workshop you’ll know exactly how to…
Recognize and take necessary actions to reduce employee theft
Identify and reduce customer and vendor related theft and fraud
Conduct root cause analyses of your shrinkage problems
Analyze the impact of shrinkage on your profit margin
Design your store(s) to prevent theft
Create attractive but secure displays of goods on the shop floor
Develop preventative measures to help you reduce your shrinkage level
Develop the appropriate policies and procedures for profit protection
The Retail Loss Prevention Workshop
• Shoplifting, Internal Theft, Paperwork Errors
• Perishable and Non-Perishable
• Profit & Loss Statement – Substantial Impact
Setting Policies & Expectations
• Vendors – Avoiding Theft & Fraud
• Receiving Department
• Store Design and In-Store Merchandising
• Communication Between Departments
• Employee Errors
Awareness: Warning Signals
• Transaction Analysis
• Voids, Returns, No Sales
• Employee Behaviors
• Customer Behaviors
• Sweetheart Deals
• Short Changing Customers
• Bank Deposits
Profit Enhancing Hiring Practices
• Pre-hire Background Checks
• Written Honesty Test
• Interviewing for Integrity
• Employee Handbooks
Action Plan to Reduce Shrinkage
• Understanding Your Vulnerabilities
• Where to Focus
• Reliability Testing
• Deterrents that Work
• Performance Evaluations
Developing Your Security Plan
• Defining Manager’s Responsibility
• Role of the Security Officer
• Role of Other Management and Employees
• Role of Head Office Departments
• Security Procedures
Retail Loss Prevention Technology
• Transaction Monitoring
• VST Tags
• Biometric Surveillance
• Video Analysis
Who Should Attend: This workshop is suited to all management and staff, including Head Office personnel for any retail or service business.
Method of Delivery: Interactive lectures, case studies, visual tools, small group work, practical exercises and quizzes.
Duration: Two days, 9 a.m. – 4 p.m. One-hour lunch break and two 15 minute refreshment breaks.
Workshop Fees: US$ 1,495 per person. Workshop fees include continental breakfast, full lunch, refreshments, all workshop materials and all take away materials. Certificate of Achievement Awarded
|Dates & Locations||Individual – $1,495||Group* – $1,295|
August 22-23, 2018
Regus Toronto South
Toronto, ON, CA
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