The Retail Pharmacy Management Workshop
May 27-28-29-30, 2024 – Niagara Falls, ON, CA
Pharmacy Management Mastery in 4 Days!
“Today, Pharmacy has become a mini department store!
You need proper retail management techniques and methods to maximize your business opportunity! “
What Our Previous Participants Say
“One of the best training I ever attended” A.A. – Vice President, Operations, Nahdi Medical Company
“I attended the Retail Management Workshop for Mr. Matt Parmaks for three days when I was working in Orascom Telecom Holding. All what I can say is that not only Mr. Matt helped my company to shift its revenue up to double, but also shifted my mind and changed way of thinking. His approach was simple and clear in defining the challenges and how to overcome them. He demonstrated his limitless global practical experience in the retail management and was very much keen to transfer all his knowledge to us. I owe Matt a lot and would travel the world after him to attend all his workshops if I could.” Dr. H.S. – HR Director, Orascom Telecom
“I recommend “The Retail Management Workshop” very highly to others; as long as they are not the competition” A. H. – Sales Manager Harvey Nichols
“The Retail Management Workshop provided by DMSRetail has exceeded expectations. The Program has provided me with new ideas and methods to getting the job done effectively. The delivery of the content and the use of examples and and scenarios was exceptional. I would definitely recommend this session to others within my company. You can consider me a “delighted customer”. R. S. Head of Retail, Digicel
“Extremely informative workshop and I can’t wait to implement ideas when I return. Excellent facilitation and I would highly recommend this course/workshop to “anyone” in any “position” in the retail world.” A.McA. – Retail Operations Manager NWTel
“Again I would like to thank DMSRetail team for the precious time we had, it was really one of the best fruitful workshops I have ever attended.” J. A. – Retail Operations Manager, Bestseller
“Thanks for a wonderful Workshop, it has been time well invested. The work experience Instructors shared with us throughout the Workshop was enriching and endorsed the quality of the teachings as well as its credibility.” C. D. – Operations Manager, Farmacias Los Hidalgos
Program Outline
Retail Pharmacy Performance Management
How to Establish a Performance Culture
Building and Leading a High Performance Team
How to Establish Strategic Imperatives
Strategic Staffing Model for Top Performance
Performance Management: People – Performance – Strategic Imperative Link
People Development and Succession Planning
Sales Forecasting, Budgets and Quota Establishment
Establishing shift and individual sales targets for Non-Medicine & Medicine
Incentives, Rewards and Motivation that Work!
Compensation Strategies for Top Performance
Relationship and Solution Selling Applied to Retail Pharmacies
Blueprint for Top Performance in Sales and Profitability
How to Increase any metric by 20% in Six Months
Retail Pharmacy Inventory Planning
Retail Pharmacy Category Management Fundamentals
8 Stages of Category Management Process
Developing a new Retail Pharmacy category business case with high ROI
Category Growth & Efficiency Drivers
Utilization of Consumer Decision Trees in Category Development
Cross category analysis
Category Analytics
Validation of Hypotheses: Retail Pharmacy Brand/Consumer-Shopper-Supply Perspectives
Data Sources
Construction of Balanced Score Card for the Category
How to develop Category insights in limited data environments
Category Strategies & Tactics
Maximizing frequency of purchase
Price Optimization to deliver maximum gross margins
Assortment Planning for top profit
Effective Space Planning, shelf presentation and Use of Planograms
Winning promotions to maximize inventory turns
Drivers of store execution excellence
How to re-build/adjust tactics at store level after implementation of the Category plan
Category Management Best Practices
Open-to-Buy & Sell-Thru Scenarios – Understanding of the OTB process
Retail Pharmacy Customer Lifetime Value Management
Driving Customer Satisfaction and Loyalty through Employee Engagement
Customer Focus at the Front Lines
Retail Pharmacy Business Management
Key Performance Indicators
Retail Pharmacy Business Formulas
Diagnostics of Retail Pharmacy Store Operating Statement
Identification and Calculation of Retail Pharmacy Metrics
Analysis of Performance – Benchmarks
Balanced Scorecards and Their Implementation in Retail Pharmacy Operations – you’ll learn all about the importance of this very powerful and easy to use management tool; learn how to create Balanced Scorecards for any position.
You will practice this under the guidance of an expert instructor. Balanced Scorecards are used to summarize your most important KPI’s on one page – right at your fingertips – while considering all angles of your retail pharmacy operation: Financial, Customer, Processes and Growth & Development
Retail Pharmacy Operational Strategies
Balancing & Optimizing Product Driven vs. Service Driven Approach
Analysis of Health & Living Destination Concept
Multi-Channel Expansion
Synergy of Top Sales Performance, Excellence in Customer Experience and Performance Leadership Know-How.
Case Studies
Who Should Attend:
Retail Pharmacy Owners, Key Retail Pharmacy Management Teams, Retail Pharmacy Buyers and Category Managers, Retail Pharmacy Marketing Teams.
Why You Should Attend:
Practical, applicable and actionable content delivered by top experts in Retail Operations, Brand & Category Management in Retail Pharmacy Business and in driving sales, productivity and profitability. Proven to increase those metrics by double digits. Check out the testimonials.
Value: Apart from acquiring complete knowledge, participants will enjoy a 30-Day unlimited Q&A through email after the workshop (A $1,000 value by itself)
ROI: Return on investment can be as high as 1,000 times the registration fee based on your company revenues and how many techniques, ideas and methods from the workshop you implemented.
Guarantee: If you feel that for whatever reason this workshop is not suitable to your needs by the end of the first morning, we will refund your registration fee right on the spot.
Full Year Membership in Retail Business Academy. (Value: $1,164)
Workshop Fees:
$3,995 per person
Workshop fees include: presentations, practical exercises and case studies, continental breakfast, full lunch, all-day refreshments (All 5 Star Quality), all workshop materials and all take away materials including Retail Success Strategies (DVD)(Retail Value: $197), Recent Retail Technologies (DVD)(Retail Value: $197) and Full Year of Retail Business Academy Membership (Retail Value: $1,164)
A Certificate is awarded at the conclusion of the workshop.
The Retail Pharmacy Management Workshop
Register Now!
| Dates & Location | Only $3,995 | |
| May 27-28-29-30, 2024
Niagara Falls, ON, CA |
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| Dates & Location | Only $3,995 | |
| June 6-7-8-9, 2024
London, UK |
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| Dates & Location | Only $3,995 | |
| July 23-24-25-26, 2024
Toronto, ON, CA |
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| Dates & Location | Only $3,995 | |
| August 6-7-8-9, 2024
Dubai, AE |
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| Dates & Location | Only $3,995 | |
| September 3-4-5-6, 2024
Las Vegas, NV, US |
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| Dates & Location | Only $3,995 | |
| October 1-2-3-4, 2024
Miami, FL, US |
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| Dates & Location | Only $3,995 | |
| November 16-17-18-19, 2024
Istanbul, TR |
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Contact: email jhill@retailmanagementworkshop.com or call +1 (813) 556-6437
Trusted by the smartest employees at these organizations (partial list) 
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DMSRetail reserves the right to change dates and/or locations, and to cancel any workshop at any time. If a registered and paid participant cannot attend a workshop they may send a substitute or they may attend a future workshop in the location they choose. The credit does not expire. If DMSRetail cancels a workshop, registered paid participants are entitled to a refund of their workshop fee paid. DMSRetail is not responsible for any other costs.
