Category: Sales Management

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Missed Opportunities: Quantified

Retailers need to take a closer look at their missed opportunities; they need to quantify lost sales. I am going

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Is Conversion King of the KPI’s?

Sometimes the easiest way to solve a problem is not the most obvious. When sales are down from a previous

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Top Line Retail

A recent experience with two retail stores, both part of the same large retail chain, started me thinking that maybe

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Sales vs. Task Orientation

Most people would agree that it is much more pleasant and rewarding to occupy one’s time with activities that we

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Retail Communications

Everyone in retail, particularly those in retail management, knows that communication between Head Offices, Regional Offices, Stores and, even, within

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Don’t Take Your Hungry Market for Granted

Here’s a story about taking your market for granted. You might find it interesting. Being in a part of the

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Are You Losing Sales?

If you are of the opinion that you can hire associates, have them complete ‘new hire’ paperwork, tell them a

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How to Hire Right and Keep Them

Recruitment isn’t just about hiring, it’s about retention, and that means hiring the right person in the first place rather

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Managing in the Pay for Performance Environment

At DMSRetail, the retail success company, we operate within the philosophy of the 6 pillars of retail; one of those

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The Store Manager is a Lighthouse

Throughout history the lighthouse has played an important role in navigation and pilotage at sea; its purpose is to guide,

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